Sr. Coordinator, Client Audits

Responsibilities

• Provides client audit administration support and coordination for audit activities.
• Serves as point of contact to account management when client audit requests are received.
• Accountable for coordination and/or facilitation of deliverables including schedules, identifying client demographics and IDs for data gathering, preparing templates, updating policy and procedures, and internal communications.
• Administers all Service Requests and serves as initial point of contact for inquiries by analytics for all data extractions.
• Accountable for validating accuracy of data criteria and reporting formats, per audit requirements.
• Prepares audit deliverables and performs initial quality review ensuring deliverables comply with audit criteria.
• Serves as a SME to support and/or respond to client inquiries.
• Must be able to interact with clients and/or auditors as directed by the Manager, Client Services.
• Develops knowledge in Navitus audit practices to better understand upstream and downstream processes.
• Manages detailed work instructions related to assigned responsibilities and/or support of the client audit activities.
• Identifies potential process improvements and works closely with the Manager, Client Audits to modify, test, inform, and/or implement.
• Affordable health, dental, and vision insurance.
• Twenty days paid time off.
• Four weeks paid parental leave.
• Nine paid holidays.
• Forty hours of paid vacation.
• Company match of up to 5% on 401K plan.
• Professional membership assistance.
• Referral bonus program.

Qualifications

• Associate or bachelor’s degree, preferably in Business, Accounting, or Finance OR 5 or more years equivalent experience.
• Intermediate Microsoft Office (Word, Excel, Outlook, PowerPoint) knowledge is required. Advanced Microsoft Office tools recommended or preferable.
• Participate in, adhere to, and support compliance program objectives.
• The ability to consistently interact cooperatively and respectfully with other employees.