Coordinator, Assessment

About the role

As an Assessment Coordinator at Triangle Springs, you will play a crucial role in ensuring that individuals seeking treatment for substance abuse, dual diagnosis, or emotional disorders receive the appropriate care and referrals.

Responsibilities

• Assess walk-in and phone callers to determine appropriate services or referrals and schedule initial psychiatric assessments.
• Answer inquiry calls regarding treatment and facility services, present treatment options, document calls, and set appointments for callers seeking treatment.
• Collaborate with business office staff to ensure an efficient admission process and refer or triage patients to other treatment sources when appropriate.
• Provide clerical support to the Care Coordination Manager and team, including data entry into the electronic record system.
• Maintain an appropriate stock of forms and supplies to support the Care Coordination Department.
• Check in patient belongings, process consent forms, and coordinate admission paperwork.
• Schedule assessment appointments, orient patients to units and outpatient programs, assist with discharges, and send documentation to referral sources within required timeframes.
• Perform other duties as assigned.

Requirements

• High School Diploma or GED preferred.
• Basic Life Support certification is required within 30 days of hire.
• Prior experience in a psychiatric healthcare facility working with adult and geriatric patients preferred.
• Must have strong clinical assessment skills.

Qualifications

• Strong communication and interpersonal skills.
• Ability to multitask and manage multiple priorities.
• Proficiency in Microsoft Office applications.

Skills

• Excellent verbal and written communication skills.
• Strong organizational and attention to detail skills.
• Ability to work independently and as part of a team.

Benefits

• Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

Pay

The pay range for this position is $XX.XX - $XXX.XX per hour based on experience and qualifications.

Schedule

This is a Full-time position.