Coordinator, Assessment

About the role

Mercy Behavioral Health Hospital is a joint venture between Mercy Health and Lifepoint Health. We are dedicated to providing exceptional patient care that exceeds industry standards and meets patient expectations.

Responsibilities

• Provides clerical support to the assessment team and acts as backup to front desk reception.
• Enters information into the system accurately.
• Maintains appropriate stock of paperwork/forms and supplies to support the assessment department.
• Checks in patient belongings with accuracy and documents appropriately.
• Processes consent forms and coordinates admission paperwork for unit.
• Provides assistance to other units and departments as needed.
• Sends appropriate documentation to referral sources in the appropriate timeframe.
• Provides assistance with discharges.
• Schedules appointments for incoming assessments paying close attention to the needs of the patient.
• Aids in the orientation of patients to units and to outpatient programs.
• Exhibits the company's core values of championing patient care, doing the right thing, embracing individuality, acting with kindness, and making a difference together.
• Performs other duties as assigned.

Requirements

• High School Diploma/GED required.
• One year of experience working in a psychiatric health care facility preferred.
• CPR certification required within 30 days of employment and prior to any patient contact.
• De-escalation certification required within 30 days of employment and prior to any patient contact.

Qualifications

• Knowledge in behavioral health care.
• Strong leadership and organizational skills.
• Ability to work collaboratively with a diverse team of healthcare professionals.
• Excellent communication and interpersonal skills.

Benefits

• Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & career growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional development: Ongoing learning and career advancement opportunities.
• Brand new facility: Opportunity to work in a state-of-the-art hospital with cutting-edge equipment and technology.