Coordinator - Airport Operations Station Support

About the role

At United, we fly into airports around the entire world. We need a whole team of people to keep things running in tip-top shape! From the exceptional service at the check-in counter to the departure gate, and even behind the scenes making sure your checked bags arrive with you, our Airport Operations team keeps operations at our airports running smoothly every single day.

Responsibilities

• Assists managers and supervisors by performing administrative activities and functions associated with scheduling, payroll, accounts payable, report preparation, and wellness administration in a Station operations office.
• Assists with daily communication, follow-up, and reviews to help monitor sick-related absences, extended leaves, or occupational injury-related absences.
• Processes and corrects documents related to exceptions in Time & Attendance systems to accurately reflect payroll for frontline employees.
• Assists in the development and maintenance of advance work schedules for station operation functions using computer-generated volume data and staffing guidelines.
• Develops and maintains statistical data and prepares information and reports pertaining to budgets, office forecasts, operations, and performance.
• Makes local purchases within authorized limits, maintains office supplies, and processes local statements for payment.
• Performs personnel-related duties including filing, processing payroll in accordance with provisions of union agreements and company policy.
• Provides support for management by coordinating and preparing reports associated with personnel functions.

Requirements

• At least 18 years old.
• High school diploma, GED, or equivalent.
• Comfortable with computers, mobile devices, and new technologies.
• Detail-oriented with the ability to multi-task.
• Proficient in performing administrative tasks, including but not limited to scheduling, report preparation, attendance and wellness tracking, data entry, phone management, office forecasting, operational and performance support, scanning, shredding, filing, employee assistance, payroll duties, and managing office supplies.
• Working knowledge of Microsoft Office products.
• Basic knowledge of Excel with data entry, sorting, filtering, and copy/paste.
• Able to read, write, and speak English fluently.
• Ability to walk long distances including between terminals, and ascending/descending stairs.
• Must be able to perform physical tasks such as standing or carrying items up to 50 lbs. as needed.
• Perform personnel-related duties in accordance with union agreements and company policy.
• Ability to work with all levels of the organization.
• Ability to maintain composure in high-volume, high-pressure situations.
• Must pass a background check.
• Must pass a pre-placement drug screen.
• Position-specific clearances include, but are not limited to, FAA, TSA, Port Authority, U.S. Customs, and U.S. Postal Service clearances.
• Must be available to work day and night shifts, weekends, and holidays.
• Must be legally authorized to work in the United States for any employer without sponsorship.
• Successful completion of the interview process.
• Reliable, punctual attendance is a crucial function of this position.
• Must be willing and able to work 100% on-site.

Preferred Qualifications

• Previous airline experience.
• Ability to learn various airline-specific computer programs.
• Team player attributes.

Pay

The base pay range for this role is $37,810.00 to $49,314.00. The base salary range/hourly rate listed is dependent on job-related, non-discriminatory factors such as experience, education, and skills. This position may also be eligible for bonus and/or long-term incentive compensation awards.

Benefits

• Medical, dental, vision, life, accident & disability insurance.
• Parental leave.
• Employee assistance program.
• Commuter benefits.
• Paid holidays and paid time off.
• 401(k).
• Flight privileges.