Coordinator 3, Technical Product Sales Support

Overview

In this role, you'll get to expand territories and spearhead the sales of Comcast Business's innovative products and solutions into new markets. You'll also get to engage in the exciting challenge of acquiring and managing a diverse range of commercial customers, from mid-market and enterprise, to those with multiple locations, through both direct and partner channels.

Success Profile

• Results-Driven
• Goal-Oriented
• Communicator
• Good Listener
• Self-Starter
• Adaptable

Responsibilities

Ensuring timely order coordination, verification, and corrections within service level agreements
Collaborating with senior sales colleagues to process customer orders accurately and efficiently
Assisting with the incubation process for new products, supporting early-phase introduction
Managing support for strategic accounts and maintaining high-level customer relationships
Working with advanced technical support teams to manage escalations and ensure resolutions meet service agreements
Providing order support across various customer channels
Overseeing contract compliance, executing approvals, and ensuring service validation with customers
Navigating complex systems to build, track, and monitor multi-location customer orders, while continuously identifying and implementing process improvements

Disclaimer

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

• Customer Experience (CX)
• Teamwork
• Communication

Pay

Primary Location Pay Range: $22.63 - $33.95
Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience.

Education

High School Diploma / GED

Relevant Work Experience

5-7 Years