Cook Server

About the role

The Courtyard by Marriott Houston Rice University is seeking a Full-Time Hotel Server for the Courtyard Bistro. This role offers a unique and rewarding opportunity to develop skills in both customer service and food preparation, with a dynamic work environment and flexible scheduling.

Responsibilities

• Provide excellent guest experiences with a friendly, approachable demeanor.
• Handle guest concerns or complaints professionally and efficiently.
• Accurately take and deliver orders, ensuring the right items are served at the right time.
• Maintain clean and organized dining spaces that align with brand standards.
• Manage multiple tables or tasks at once while keeping guests satisfied.
• Strong organizational skills to handle busy dining periods effectively.
• Comfortable upselling menu items, beverages, or promotions to enhance guest satisfaction and drive revenue.
• Works well with colleagues, kitchen staff, and management to ensure seamless service.
• Adheres to uniform and grooming standards, representing the hotel brand appropriately.
• Competent in handling payment transactions, processing bills, and using point-of-sale systems efficiently.
• Proficient in preparing meals to order, following recipes, and maintaining consistent quality and presentation.
• Knowledge of proper food handling, storage, and preparation techniques.
• Adheres to food safety regulations and sanitation standards to ensure guest health and satisfaction.
• Maintains consistency in portion sizes, plate presentation, and flavor profiles to align with brand standards.

Requirements

• High school diploma or equivalent.
• Prior experience in food service is advantageous.
• Demonstrated experience with a strong focus on guest satisfaction.
• Exceptional ability to manage time effectively and stay organized in a fast-paced environment.
• Excellent skills for engaging with guests and collaborating with team members seamlessly.

Qualifications

• Flexible to work weekends and holidays.

Skills

• Customer Service Skills
• Attention to Detail
• Multitasking and Time Management
• Sales Skills
• Teamwork
• Professionalism and Appearance
• Basic Math and POS Experience
• Culinary Skills
• Food Safety and Cleanliness

Benefits

• Exclusive Discounts: Hotel, food, and beverage savings for personal travel.
• Professional Growth: Online training courses.
• Additional Support: Employee Assistance Program, jury duty leaves, bereavement leave, and more.

Pay

Competitive wages.

Schedule

Hours often include breakfast, dinner, and evening drinks, providing flexibility for those seeking work-life balance or a schedule that fits other commitments.

Why Commonwealth Hotels?

Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results.

Apply Today!

Explore Our Hotel: https://www.marriott.com/en-us/hotels/houbs-courtyard-houston-rice-university/overview/

At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merits, and business needs.