Cook Server

About the role

The Courtyard Bistro at Courtyard by Marriott Houston Rice University is seeking a Full-Time Hotel Server. This role offers a unique opportunity to develop skills in customer service and food preparation, with a dynamic work environment and flexible scheduling.

Responsibilities

• Provide excellent guest experiences with a friendly, approachable demeanor.
• Handle guest concerns or complaints professionally and efficiently.
• Accurately take and deliver orders, ensuring the right items are served at the right time.
• Maintain clean and organized dining spaces that align with brand standards.
• Manage multiple tables or tasks at once while keeping guests satisfied.
• Strong organizational skills to handle busy dining periods effectively.
• Comfortable upselling menu items, beverages, or promotions to enhance guest satisfaction and drive revenue.
• Works well with colleagues, kitchen staff, and management to ensure seamless service.
• Adheres to uniform and grooming standards, representing the hotel brand appropriately.
• Handles payment transactions, processing bills, and using point-of-sale systems efficiently.
• Prepares meals to order, follows recipes, maintains consistent quality and presentation.
• Adheres to food safety regulations and sanitation standards to ensure guest health and satisfaction.

Qualifications

• High school diploma or equivalent.
• Prior experience in food service is advantageous.
• Demonstrated experience with a strong focus on guest satisfaction.
• Exceptional ability to manage time effectively and stay organized in a fast-paced environment.
• Excellent skills for engaging with guests and collaborating with team members seamlessly.

Benefits

• Exclusive discounts on hotel, food, and beverage services for personal travel.
• Professional growth through online training courses.
• Additional support including employee assistance programs, jury duty leaves, bereavement leave, and more.

Schedule

The Bistro's hours often include breakfast, dinner, and evening drinks, providing flexibility for those seeking work-life balance or a schedule that fits other commitments.

Pay

Competitive wages are offered for this position.