Cook II - Dollywood's HeartSong Lodge & Resort - Full Time Year Round

About the role

The ideal Cook II will join Dollywood Parks & Resorts, a company that creates memories worth repeating. They will be responsible for hot and cold food preparation, vegetable and meat processing/fabrication, and various kitchen line functions. The role also includes banquet cooking, brick oven cooking, merchandise handling, ware washing, and cleanliness and sanitation procedures.

Responsibilities

• Checks with Sous Chef for daily objectives
• Ascertains the daily specials and methods of preparation and presentation
• Ensures all dishes are prepared and presented in accordance with standard recipes and presentations established by the Sous Chef
• Cleans and organizes workstation
• Maintains a clean and sanitary culinary environment in compliance with all local and federal health codes
• Performs banquet and kitchen line functions as directed by the Jr. Sous Chef or Sous Chef, including sautéing, production, plating and grilling
• Possesses knowledgeable of proper cooking temperatures and hold times, maintaining Safety Critical Checklists and Cooling Charts as required
• Demonstrates proper knife skills
• Ensures procedures are in place in regards to labeling, dating, and/or rotating standards including the usage of PrepPrint labeling system, FIFO (First-In First-Out), etc
• Fulfills assigned workstation par stocks and supplies according to daily menus and banquets
• Complies with state and local health department regulations as well as food & beverage departmental policies
• Completes Start Fresh training, as well as implement all safety aspects of Start Fresh training
• Complies with all Health Dept., Serv Safe, and Company regulations pertaining to Food Safety Handling Procedures
• Displays and lives out Lead with Love qualities strongly rooted in the Dollywood Company culture by being patient, kind, humble, respectful, selfless, forgiving, honest, and committed

Requirements

• Must be at least 18 years old
• Minimum of 1-2 years cooking experience in similar operation
• Basic computer knowledge and usage preferred
• Able to safely operate company vehicles according to company policy. Must have valid driver’s license, proof of auto liability insurance and acceptable motor vehicle driving record
• Must pass a pre-employment background check including drug screen
• Must be able to obtain Food handler certification

Qualifications

• Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
• Self-motivated and disciplined
• Able to prioritize and complete work assignments on a timely basis
• Maintain strict confidentiality and judgment regarding privileged information
• Have professional appearance with good personal hygiene
• Be productive in a fast-paced environment
• Maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
• Sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
• Able to utilize effective communication, problem solving, conflict management and interpersonal skills
• Able to communicate effectively with Guests and Hosts using approved communication methods
• Able to collaborate with cross-functional teams to plan, execute, and deliver projects ahead of schedule, fostering open communication and mutual support to achieve shared goals
• Able to be flexible to handle frequent changes in priorities
• Able to perform duties consistent with creating a safe and secure environment for hosts and guests
• Able to comprehend instructions and retain information
• Able to display and live out Lead with Love qualities strongly rooted in the Dollywood Company culture by being patient, kind, humble, respectful, selfless, forgiving, honest, and committed
• Able to add, subtract, multiply and divide with accuracy
• Able to understand and work in A La Carte Kitchen system: to include understanding of kitchen tickets, timing of orders produced, timing of various stations for expediting the guest’s orders
• Skilled with cooking and baking various types of food/dishes
• Knowledgeable of food allergies to include the 9 nationally recognized allergens
• Able to work and tolerate temperatures ranging from 0 to 120 degrees
• Able to perform other duties as assigned

Physical Requirements | Environmental Conditions

• Lifting and Carrying: Position may require occasional to frequent lifting of up to 50 lbs utilizing company’s safety guidelines for safe lifting
• Mobility: Position may require intermittent to prolonged sitting, standing and/or walking for duration of shift, up to 13 hours
• Repetitive Movements: This position may require performing repetitive movements and tasks throughout the shift, including repeated use of hands, arms or other body parts as part of typical job functions
• Environmental Conditions: This position requires the ability to perform work tasks in varying weather conditions to include extreme cold and heat
• Cognitive and Sensory Requirements: This position requires strong cognitive skills, including the ability to think critically, solve problems, process and retain information, have attention to detail and communicate effectively using approved communication methods