Cook II - Dollywood's DreamMore Resort & Spa - Full Time Year Round

About the role

The ideal Cook II will join our team at Dollywood Parks & Resorts, contributing to our mission of creating memorable experiences for families. They will be responsible for a variety of culinary duties, including food preparation, plating, and cleaning, while embodying the core values of our organization.

Responsibilities

• Checks with Sous Chef for daily objectives
• Ascertains daily specials and methods of preparation and presentation
• Ensures all dishes are prepared and presented in accordance with standard recipes and presentations established by the Sous Chef
• Cleans and organizes workstation
• Maintains a clean and sanitary culinary environment in compliance with all local and federal health codes
• Participates in resort Culinary activities, including hot and cold food preparation, vegetable and meat processing/fabrication, ala carte hot line with tickets, banquet cooking, brick oven cooking, merchandise handling, ware washing, and cleanliness and sanitation procedures
• Displays and lives out Lead with Love qualities, such as patience, kindness, trust, unselfishness, truthfulness, forgiveness, dedication, and accountability

Requirements

• Must be at least 18 years old
• Minimum of 1-2 years cooking experience in similar operations
• Basic computer knowledge and usage preferred
• Able to safely operate company vehicles according to company policy
• Must have valid driver’s license, proof of auto liability insurance, and acceptable motor vehicle driving record
• Passes a pre-employment background check including drug screen
• Must be able to obtain Food handler certification

Qualifications

• Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
• Self-motivated and disciplined
• Able to prioritize and complete work assignments on a timely basis
• Maintains strict confidentiality and judgment regarding privileged information
• Holds a professional appearance with good personal hygiene
• Productive in a fast-paced environment
• Maintains dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
• Sensitive to the needs of our Guests and feels empowered to act to meet their needs within company guidelines
• Able to utilize effective communication, problem solving, conflict management and interpersonal skills
• Able to communicate effectively with Guests and Hosts using approved communication methods
• Able to collaborate with cross-functional teams to plan, execute, and deliver projects ahead of schedule, fostering open communication and mutual support to achieve shared goals
• Able to be flexible to handle frequent changes in priorities
• Able to perform duties consistent with creating a safe and secure environment for hosts and guests
• Able to comprehend instructions and retain information
• Able to display and live out Lead with Love qualities strongly rooted in the Dollywood Company culture by being patient, kind, humble, respectful, selfless, forgiving, honest, and committed
• Able to add, subtract, multiply and divide with accuracy
• Able to understand and work in A La Carte Kitchen system: to include understanding of kitchen tickets, timing of orders produced, timing of various stations for expediting the guest’s orders
• Skilled with cooking and baking various types of food/dishes
• Completes Start Fresh training, as well as implements all safety aspects of Start Fresh training
• Complies with all Health Dept., Serv Safe, and Company regulations pertaining to Food Safety Handling Procedures
• Able to cook on Broiler stations to include Steak cooking to temperatures by visual and touch to doneness
• Able to work traditional hot line stations to include Sauté ranges, fryers, griddles, etc.
• Knowledgeable of food allergies to include the 9 nationally recognized allergens
• Able to work and tolerate temperatures ranging from 0 to 120 degrees
• Able to perform other duties as assigned

Skills

• Able to think critically, solve problems, process and retain information, have attention to detail and communicate effectively using approved communication methods

Benefits

At Dollywood Parks & Resorts, we offer a comprehensive benefits package that includes:

• Health insurance
• Paid time off
• Retirement plans
• Employee discounts

Pay

Compensation is commensurate with experience.

Schedule

Shifts may vary based on operational needs.