Baker - Dollywood's HeartSong Lodge & Resort - Full Time Year Round

Summary Of Essential Functions And Responsibilities

Produces and decorates high quality bakery items including: homemade breads, doughs, biscuits, muffins, cookies, cakes, pies, croissants, and danish, etc

Checks with Sous Chef for daily objectives

Ensures all dishes are prepared and presented in accordance with standard recipes and presentations established by the Sous Chef

Cleans and organizes workstation

Maintains a clean and sanitary culinary environment in compliance with all local and federal health codes

Performs banquet and kitchen line functions as directed by the Sous Chef, including production and banquet plating

Sets up and maintains proper level of par stocks and supplies according to daily menus and banquets

Checks product/supply levels and adjusts to daily needs and communicates any shortages

Produces and supplies baked goods for all outlets as directed

Education And Experience Required

• Must be able to obtain Food handler certification
• Previous culinary experience required
• Skilled with cooking and baking various types of food/dishes
• Must be at least 18 years old
• Basic computer knowledge and usage preferred

Knowledge, Skills, And Abilities

• Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
• Able to be self-motivated and disciplined
• Able to prioritize and complete work assignments on a timely basis
• Able to maintain strict confidentiality and judgment regarding privileged information
• Able to maintain professional appearance with good personal hygiene
• Able to be productive in a fast-paced environment
• Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
• Able to be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
• Able to communicate effectively with Guests and Hosts using approved communication methods
• Able to collaborate with cross-functional teams to plan, execute, and deliver projects ahead of schedule, fostering open communication and mutual support to achieve shared goals
• Able to comprehend instructions and retain information
• Able to perform duties consistent with creating a safe and secure environment for hosts and guests
• Able to be flexible to handle frequent changes in priorities
• Able to display and live out Lead with Love qualities strongly rooted in the Dollywood Company culture by being patient, kind, humble, respectful, selfless, forgiving, honest, and committed
• Able to promote and support a “team” work environment by cooperating and helping co-workers
• Able to add, subtract, multiply and divide with accuracy
• Able to tolerate detergents and chemicals such as, but not limited to, dish liquids, bleach, degreaser, oven cleaner and other chemicals necessary to clean/sanitize equipment and environment
• Able to comply with all Health Department, ServSafe, and Company regulations pertaining to safe food handling practices
• Able to tolerate extreme heat, extreme cold, and humidity necessary to work in kitchens, walk-ins, freezers, climate changes, and work outdoors from 0-120 degrees
• Able to meet the physical demands of the job

Physical Requirements | Environmental Conditions

• Lifting and Carrying: Position may require occasional to frequent lifting of up to 50 lbs utilizing company’s safety guidelines for safe lifting
• Mobile: Position may require intermittent to prolonged sitting, standing and/or walking for duration of shift, up to 13 hours
• Repetitive Movements: This position may require performing repetitive movements and tasks throughout the shift, including repeated use of hands, arms or other body parts as part of typical job functions
• Environmental Conditions: This position requires the ability to perform work tasks in varying weather conditions to include extreme cold and heat
• Cognitive and Sensory Requirements: This position requires strong cognitive skills, including the ability to think critically, solve problems, process and retain information, have attention to detail and communicate effectively using approved communication methods
• Able to meet the physical demands of the job