Cook 1 - Catering & Banquets Restaurants Encore Boston Harbor

About the role

Encore Boston Harbor is a luxury global destination gaming resort featuring 671 hotel rooms with panoramic views of the Boston skyline and Boston Harbor. It is the largest private single-phase development in the Commonwealth's history, encompassing a six-acre park along the Mystic River and connected to Boston Harbor.

Job Responsibilities

• Fulfills job responsibilities to support the department and maximize opportunities for success
• Maintains all Encore Standards
• Ensures excellent guest and team member experience
• Delivers and maintains a maximum level of property-wide service and satisfaction
• Contributes to company-wide communication and best practices
• Keeps informed of all new developments within the department
• Manages multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations
• Cooks food of high quality according to standard recipes
• Manages multiple cold and hot stations
• Assists with the preparation, presentation, decoration, and storage of all food items
• Communicates to his/her superior any difficulties, guest or internal customer comments, and other relevant information
• Attends and participates in daily briefings and other meetings as scheduled
• Prepares in advance food, beverage, material, and equipment needed for the service
• Cleans and re-sets his/her working area
• Works with safety as a priority, and follows department and company safety standards
• Maintains relevant knowledge of industry through continuing education and training
• Performs any other job-related duties as assigned

Age, Gaming And Certifications

• 18 years of age or above
• Required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission
• ServSafe or equivalent certification preferred

Education And/or Experience

• High school degree or equivalent preferred
• Culinary arts or a related field education or experience preferred
• Demonstrated knife skills and safe food handling practices preferred
• Minimum of 3 years of cooking experience preferred
• Outstanding organizational and interpersonal skills as well as excellent attention to detail

Language Skills

• Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents
• Ability to respond to common inquiries from other employees or guests
• Conversational English required, second language a plus
• Ability to write instructions
• Ability to present information

Mathematical Skills & Reasoning Ability

• Ability to compute basic mathematical calculations
• Ability to decipher various reports and maintain reports upon request

Physical Demands

• Regularly required to talk and hear
• Regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls
• Occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
• Moderate physical ability such as lift or maneuver at least fifty (50) pounds, and varied instances of standing/walking

Work Environment

• The noise level in the work environment is typically moderate
• When on the kitchen floor or some back of house areas, the noise level increases to loud
• Must be able to interact with internal and external guests in a professional manner
• Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying-schedules to reflect the business needs of the property