COO

Chief Operating Officer

Commercial Development & Growth

• Drive business development, strategic partnerships, and market expansion across healthcare operators and systems
• Identify and pursue new channels, geographies, and facility types for Norbert deployment
• Build and nurture relationships with key decision-makers at the operator and system level

Marketing & Communications

• Own brand positioning, content strategy, and PR in coordination with the CEO
• Build the marketing function from early-stage infrastructure toward a scalable engine

Clinical Operations

• Oversee clinical deployment strategy and ensure Norbert integrations run smoothly across facilities
• Hire and mentor clinical leads; ensure clinical function is resourced and accountable

Business Operations, Implementation & Regulatory

• Own implementation, customer success, and account management functions
• Build and enforce operational processes, accountability systems, and KPIs across teams
• Own the regulatory strategy and compliance operations, including billing, certifications, and healthcare regulatory requirements

People & Team Development

• Directly mentor and manage senior direct reports across sales, clinical, and ops
• Build a culture of follow-through, transparency, and high standards

This can be considered a late co-founder opportunity, and a board seat will be considered as well.

Norbert Health offers a competitive compensation package commensurate with stage and experience, including a very meaningful equity stake structured to align the importance of this position.

This can be considered a late-cofounder package.

Norbert Health is an in-office company. Our team works together in New York City, and we believe that building something this ambitious requires being in the same room. This role is based full-time in our NYC office.