Convenience Store Supervisor

About the Role

Convenience Store Supervisor candidates will begin their employment in our extensive hands-on Manager Training Program. Our paid training program allows candidates to further develop their leadership skills and retail and food service expertise, while also preparing them to fulfill a Supervisor-level position in our Convenience Stores. This position will be assigned to a Convenience Store location in our Rochester, NY Market.

Responsibilities

• Upholding customer satisfaction by ensuring Delta Sonic's standards for quality
• Mastering team member responsibilities within your assigned department
• Working hands-on alongside the team members
• Training, coaching, and evaluating team members' performance
• Ensuring that team members adhere to all safety regulations
• Addressing all customers in a positive, enthusiastic, and professional manner
• Maintaining cleanliness of the premises which includes sweeping, mopping, picking up trash, cleaning restrooms, removing snow, and landscaping

Requirements

• Must be 18 years of age or older
• Minimum of three years of leadership or management experience
• Must be able to demonstrate consistent work experience
• Must have active listening, problem solving, empathy, teamwork, conflict resolution, and strong professional verbal/written communication skills
• A passion for providing great customer service
• A courteous and professional demeanor
• Patience, motivation, and initiative to lead others
• Ability to stand, walk, and bend for long periods of time, with or without accommodation
• Ability to lift moderate amounts of weight, with or without accommodation
• Schedule flexibility to include mornings, afternoons, evenings, and weekends
• Flexibility to be able to transfer to any Rochester location due to the needs of Delta Sonic
• Year-round schedule availability is required to be considered for employment
• Military experience is a plus – Veterans and transitioning military are strongly encouraged to apply!

Pay

The pay range for this position is a base pay of $55K - $75K per year with the potential to earn an additional $5K - $10K in bonuses, depending on experience.