Control Room Supervisor - PS DFW
PS · Dallas, TX · 1 wk ago
ManagementFull-time
Responsibilities
- Supervise the Control Room (Associates and Admins) to ensure proper support for operations
- Enforce standards of service and operational SOPs
- Partner with MODs to create and close EAST reports
- Partner with MODs to resolve employee relations issues
Requirements
- Operates with precision as a Control Room Associate, and/or previous Supervisory experience required
- Able to take direction well and apply feedback
- Strong written and verbal aptitude to guide operational staff in a positive and effective manner
- Currently holding a Customs, RAD, and Escort icon on SIDA badge
Qualifications
Full Time Employee Benefits:
- Medical, dental, vision, life insurance, long-term and short-term disability
- 401K retirement plan with company matching
- Health and Dependent care FSA and HSA with company matching
- Merit-based raises and bonuses
- 12 PTO Days / 6 Paid Sick Days prorated annually
- Monthly Health & Wellness and phone reimbursement
- Paid training
- A great career path with promotion opportunities
Benefits
- Overtime opportunities available
Pay
Full Time Employee
Schedule
24-hour facility