Control Room Associate - PS DFW

Responsibilities

• Daily preparation of operations for each business day by gathering and disseminating operational information to all work centers at PS.
• Cook up and coordinate successful execution of all planned and unplanned operations.
• Initiate and coordinate reservation-related tasks with ATL Airline Carriers.
• Effectively manage PS Terminal relationships with TSA, CBP, and other organizations.
• Effectively manage relationships with third-party vendors when required.
• Able to coach and deliver feedback for developmental purposes.
• Be approachable and have interpersonal skills that foster trust and respect.
• Provide excellent customer service to our members, business partners, and PS departments and colleagues.
• Perform any other duties as needed by the operation as directed by The Managing Director or other PS Leadership.

Requirements

• Ability to utilize Microsoft Office, specifically Outlook, Excel, and Word.
• Airport experience preferred.
• Experience managing conflict and effective problem resolution.
• Excellent verbal and written communication skills.
• Strong multi-tasking and organizational skills.
• Demonstrated ability to lead teams.

Qualifications

• Pass a pre-employment drug screening + background check.
• Collection of SSN as part of the background check process will be required.

Skills

• Microsoft Office proficiency (Outlook, Excel, Word).
• Leadership and team management skills.
• Conflict resolution and problem-solving abilities.
• Effective communication skills.
• Organizational and multitasking skills.

Benefits

• Medical, dental, vision, life insurance.
• Long-term and short-term disability coverage.
• 401K retirement plan with company matching.
• Health and dependent care FSA and HSA with company matching.
• Merit-based raises and bonuses.
• 12 PTO days / 6 Paid Sick Days prorated annually.
• Monthly health & wellness and cell phone reimbursement.
• Paid training.
• A great career path with promotion opportunities.
• Overtime opportunities available.

Pay

• This is a full-time role.

Schedule

• Full-time employee.