Control Room Administrator

Responsibilities

• Cook up fleet vehicle operations, including maintenance scheduling, refueling services, detailing, and related invoice management.
• Manage fleet administration, including vehicle registrations, insurance documentation, permits, and compliance for all company-owned vehicles.
• Oversee valet and Member vehicle operations, ensuring accurate daily vehicle logs, parking coordination with onsite Security, and auditing of vehicle and rental car records.
• Review PSNAX entries to ensure accuracy of Member vehicle parking charges, baggage handling chargebacks, and related logistical data.
• Manage third-party vendor relationships related to fleet, vehicle detailing, washing, and rental coordination.
• Serve as the badging and compliance coordinator, overseeing badge issuance and onboarding-related compliance requirements for P/S associates.
• Review all reservations to identify logistical requirements such as rental vehicles, service animals, and pets-in-cabin, and communicate relevant details to the Control Room and Member Services teams.
• Maintain Control Room administrative communications, including email correspondence and distribution of shift briefings.
• Perform additional duties as required to support daily operational logistics and uphold the overall service mission.

Requirements

• Bachelor’s Degree from an accredited institution preferred.
• Minimum education requirement of High school Diploma/GED.
• Ability to utilize Microsoft Office, specifically Outlook, Excel, and Word.
• Experience managing conflict and effective problem resolution.
• Excellent verbal and written communication skills.
• Strong multi-tasking and organizational skills.
• Demonstrated ability to lead teams.
• Pass a pre-employment drug screening + background check.
• Collection of SSN as part of the background check process will be required.
• Must be authorized to work in the United States.

Characteristics Sought

• Driven
• Meticulous
• Methodical
• Calm
• Accurate
• Efficient
• Team-player

Employee Benefits

• Medical
• Dental
• Vision
• Life insurance
• Long-term disability
• 401(k) retirement plan
• Merit-based raises and bonuses
• 12 PTO days/6 Sick days
• Monthly Health & Wellness reimbursement and cell phone reimbursement
• Paid training
• A great career path with regular promotion opportunities
• Overtime opportunities available

Pay

This is a full-time role.

Schedule

PS is a 24-hour facility and as such we require fully open schedule availability and flexibility for all positions within our operations departments, including weekends, holidays, and early morning/late evening shifts.