Administrator

The Impact You Will Make

• Create a customer-focused environment through phone interactions and appointment scheduling.
• Support onboarding of new team members.
• Assist locations' leadership teams.
• Manage contract processing and quality control.
• Handle banking duties such as cash receipt entry, deposit slips, and credit card transactions.
• Process cemetery daily operations, including IOA’s.
• Maintain customer files and update records.
• Coordinate HR functions, including onboarding.
• Handle accounts payable, ensuring timely payments and processing invoices.
• Provide deeds and certificates to Sales Management.
• Log and process memorials and work orders.
• Participate in white board meetings.
• Perform reporting tasks, including Trust, state required, and month-end processing.

Requirements

• High School equivalency required.
• One year of experience in administration or customer service.

Qualifications

• Valid state driver’s license and access to a personal vehicle for some locations.
• Multi-line phone skills.
• Filing skills (alphabetically).
• Basic typing speed (40 words per minute with minimal errors).
• Computer skills including word processing and spreadsheet applications.
• Excellent customer service and interpersonal skills.
• Proficient organizational skills and ability to multitask.
• Ability to maintain confidentiality and comply with company policies.

Benefits

• Medical coverage.
• Dental coverage.
• 401(k) with a company match.
• Life insurance.
• Short-term and long-term disability insurance.
• Vision coverage.
• Tuition reimbursement.
• Employee discount programs.
• Generous paid time off.
• Volunteer opportunities.