Jobs · Information Technology · Michigan

Contracts and Customer Data Coordinator

Rolls-Royce Power Systems · Novi, MI · 3 wk ago
Information Technology$80k–$131k/yrContract

Key Accountabilities

  • Ensure sales contracts and frame agreements are updated and valid
  • Maintain the internal contract database
  • Updated and maintain customer master data in SAP
  • Regional liaison to the network legal team
  • Regional support for the contract management team
  • Regional representative on the global customer master team
  • Ensure contractual documents (or relevant information) are communicated and retained as required
  • Create, develop and comply with local work instructions
  • Maintain training material
  • Engage in strategic campaigns and initiatives to manage Distributor Network in North and Latin America
  • Participate in cross-functional projects with Network(Strategy), Marketing, Finance and Technical Teams
  • Prepare presentations for Senior Leadership
  • Support and execute project work assigned to the Network & Distribution Team
  • Adhere to company work hours, policies, procedures, and rules governing professional staff behavior
  • Adhere to company and professional ethics governing the handling of confidential information and the observation of confidentiality
  • Maintain professional relationships with company employees, clients and customers, both internal and external
  • Promote a compliance culture in area of responsibility, and live the letter and the spirit of the Rolls Royce Code Of Conduct

Basic Requirements

  • Applicants must be authorized to work for any employer in the U.S without sponsorship.
  • We are unable to sponsor or take over sponsorship of an employment Visa at this time.
  • Bachelor's degree in Business or Sales and 3 years of experience in supply chain, distribution management, project management, service operations; or 7 years of experience in related fields.
  • Strong knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for contract processing, and evaluation of customer satisfaction.
  • Previous experience using analytical, organizational, and administrative skills to identify and solve problems.
  • Previous experience in Project Management fields

Preferred Qualifications

  • Rolls-Royce is an Equal Opportunity Employer.

Benefits

  • Rolls-Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan.
  • Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death & dismemberment insurance; a flexible spending account; a health savings account; a 401(k) retirement savings plan with a company match; Employee Assistance Program; Paid Time Off; certain paid holidays; paid parental and family care leave; tuition reimbursement; and a long-term incentive plan.

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