Contractor Onboarding Specialist

Budderfly is a fast-growth, private equity-backed energy management outsourcing company committed to reducing global carbon emissions for small to medium-sized enterprises. We are the premier sustainability partner for businesses with repeatable footprints such as restaurant chains, assisted living facilities, retail franchises, and more. Budderfly installs, monitors, and manages a combination of patented technologies, equipment upgrades, and proprietary energy software to deliver complete energy-saving solutions. Celebrating 5 years on Inc. 5000 America's Fastest-Growing Private Companies list and recognized in Time Magazine's Best Inventions of 2025.

About the role

Budderfly's continued success is directly related to the strength and quality of our national contractor network. As part of our commitment to customer satisfaction, Budderfly encourages customers to recommend their preferred contractors for inclusion in our network. The Contractor Onboarding Specialist will focus on onboarding and training both customer-referred and nationally recognized contractors, actively growing our network of approved contractors while improving customer satisfaction and time-to-install metrics. This role reports to the Senior Business Development Manager on the Contractor Relations Team.

Responsibilities

• Manage Budderfly's referred contractor pipeline, evaluating prospective contractors and determining whether they advance through the onboarding process based on established business, operational, legal, and compliance requirements.
• Own, oversee, and continuously improve the contractor onboarding process, ensuring a smooth transition from recruitment through activation while identifying and implementing process improvements to enhance contractor quality, customer satisfaction, and operational efficiency.
• Coordinate contractor onboarding and training activities with the Program Manager, Contractor Training, ensuring contractors successfully complete onboarding requirements and are prepared to perform work on behalf of Budderfly.
• Serve as the primary point of contact for contractors throughout the onboarding process, resolving onboarding issues, coordinating with internal departments, and ensuring timely progression through the onboarding pipeline.
• Manage contractor onboarding into required systems, platforms, and tools (HubSpot, FastFields, InJobs, Sitetracker), ensuring contractors meet all operational requirements prior to activation.
• Analyze onboarding metrics, contractor pipeline activity, training effectiveness, contractor feedback, and onboarding timelines to identify trends, recommend operational improvements, and report program performance to leadership.
• Negotiate contractor pricing and contractual terms within established business guidelines and coordinate with Contractor Relations leadership on exceptions or unique business circumstances.
• Develop, refine, and implement contractor onboarding procedures, documentation, and best practices to improve contractor readiness, operational efficiency, and the overall onboarding experience.

Requirements

• 2+ years of experience in an onboarding, business development, or other pipeline-management role preferred.
• Bachelor's degree in a relevant field preferred but not required.
• Strong verbal and written communication skills, with the ability to effectively and professionally interact with contractors, team members, and other stakeholders.
• Ability to manage multiple onboarding processes simultaneously, with very strong attention to detail and organizational abilities.
• Self-starter with an ownership mentality and comfort operating in a high-growth environment with minimal oversight.
• Desire to establish a climate-centric career.
• Proficient with Microsoft Office Suite and related program software (including, but not limited to Teams, Excel, Word, PowerPoint, and Outlook).
• Exposure to contract and/or pricing negotiation preferred.

Pay

$65,000—$75,000 USD based on factors including level of experience, skillset, qualifications, and location.

Benefits

• Career advancement opportunities in a fast-growing, supportive company environment.
• Competitive pay.
• Full benefits package including medical, dental, vision, 401K, life insurance, and disability insurance.
• Opportunity to work as part of a team that values its members and works together to achieve positive change.