Contract Support Administrator

About the role

The Contract Support Administrator role is part of WPS's Facilities Management team, supporting the Yorkshire Building Society contract in Bradford. The role offers the option of hybrid working, with a minimum of three days a week in the office.

Responsibilities

• Manage day-to-day financial administration for the contract
• Raise and process PPM and additional works invoices and credits
• Manage WIP, debt and accruals to keep the contract commercially clean
• Aprove vendor invoices and support vendor onboarding
• Procure parts, materials and subcontracted services via WFM and client systems
• Obtain pricing and support quote preparation as required
• Collate and produce management information, including monthly reports, KPIs and traffic light reports
• Administer holiday, overtime and related approvals
• Attend contract forecasts when required and complete follow-up actions
• Support SHEQ compliance and maintain awareness of Health & Safety responsibilities
• Provide efficient administrative support to the account team and respond to ad-hoc requests

Requirements

Proven experience in a Contract Support Administrator or similar role, and experience working within Facilities Management or a maintenance environment is highly desirable. Strong written and verbal communication skills, excellent organization, planning and time-management abilities, and proficiency in Microsoft Office and contract/CAMF systems (Concept CAFM desirable) are also required.

Qualifications

NVQ/SVQ in Customer Services (Level 1–4) – desirable but not essential.

Behaviours

• Professional, calm and respectful communicator
• Takes pride in delivering high-quality work
• Collaborative team player who cares about colleagues and outcomes
• Open to change and continuous improvement
• Resilient with the ability to maintain performance under pressure

Pay

Details of pay are not specified in the job posting.

Schedule

This is a full-time permanent role with the option of hybrid working (minimum 3 days a week in the office).