Contract Supervisor (Lead Business Operations Coordinator)

As a Lead Business Operations/Contracts Supervisor, you will oversee the team responsible for providing administrative and vendor contract support to the department. You will play a pivotal role in supporting the client’s relationship with their business partners, sub-contractors, and vendors. This role is hybrid with three days in office and two days working from home. Some travel may be required within a specific region.

Responsibilities

• Set the team goals for performance and deadlines.
• Ensure compliance with the company’s plans and vision.
• Train and lead contract support associates and other team members.
• Create and review vendor contracts for eligibility and service level agreements.
• Create RFPs (Request for Proposals) and solicit contract bids for projects, resources, maintenance, and services.
• Monitor contract support associate team members' productivity and provide constructive feedback and coaching.
• Organize and schedule team members' work responsibilities and ensure that employees understand their delegated tasks and duties.
• Announce important information from upper management to employees.
• Maintain timekeeping and personnel records.
• Review and approve timecards.
• Receive escalated complaints and resolve difficult problems.
• Verify adherence to legal and company policies and procedures.
• Complete disciplinary actions if the need arises.
• Resolve complex problems and identify appropriate approaches to existing solutions to accomplish team objectives.
• May establish new techniques to ensure the team is able to meet its objectives.
• Ensure personal and team outcomes have a positive impact on customer objectives.
• Lead by example and model behaviors that are consistent with CBRE RISE values.
• Guide team through the application of basic knowledge of practices and procedures.
• Work to build consensus.

Requirements

• High School Diploma or GED with 5+ years of job-related experience.
• Prior management or supervisor experience is needed.
• In-depth understanding of Vendor programs, processes, procedures, systems, and concepts within own job function and basic knowledge of related job functions required.
• Requires the ability to explain complex concepts or sensitive information.
• Expert knowledge of Microsoft Office products (e.g., Word, Excel, Outlook).
• Experience with Coupa/MyBuy, JDEdwards, and Purchasing programs is required.
• Excellent organizational skills with a master-level inquisitive mindset.
• Exceptional math skills; ability to calculate sophisticated figures such as percentages, discounts, and markups.
• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Pay

The minimum salary for this position is $70,000 annually and the maximum salary is $90,000 annually. The compensation offered to a successful candidate will depend on their skills, qualifications, and experience.

Benefits

• 401(K)
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance