Supervisor, Business Operations

About the role

The Department of Orthopedic Surgery is seeking a professional candidate to manage day‑to‑day business operations of a unit by performing and assisting with the implementation of financial, human resources, and/or surgery scheduling oversight. This role supervises professional and/or operational and support level employees.

Responsibilities

• Operations (≈50%): Manage the daily operation of a unit including, but not limited to, areas of human resources, compliance, and financial management; supervise professional and/or operational and technical support level employees (assigning tasks, checking work at frequent intervals, maintaining schedules); assist with preparing statements of accounts, supplemental pay, human resources, and invoice actions; ensure ongoing review and development of process improvements to maximize business productivity; may assist with pre‑award and/or post‑award related tasks in support of department faculty members; may assist with special projects.
• Credentials & Academic Record Management/Human Resources (≈20%): Process and maintain credentialing for faculty at BCM and affiliated healthcare institutions; manage faculty reappointments and renewals; update faculty CVs; assist with tracking documentation of training and educational activities; prepare and enter position requests in SuccessFactors.
• Finance & Business Operations (≈10%): Assist with departmental business and financial processes (compiling, reviewing, reconciling financial accounts); manage travel arrangements and reimbursements for faculty (flights, hotels, car service); assist with departmental business and financial processes (compiling, reviewing, reconciling financial accounts).
• Additional Duties (≈10%): Provide administrative support to the Department Chair; event planning, preparation of luncheons for business functions.
• Other (≈10%): Perform other job‑related duties as assigned; assist with daily operations of the medical students.

Requirements

• High school diploma or GED.
• Four years of relevant experience.
• Must be legally authorized to work in the United States at the time of application and throughout employment (position not eligible for visa sponsorship).

Qualifications

Preferred:

• Bachelor’s degree.
• Proficiency in Microsoft Office.
• EPIC and Q‑Genda experience.