Contract Review Specialist

About Us

C.H. Thompson is a premier one-stop-shop for all finishing needs, specializing in anodizing, painting, powder coating, intricate masking, and silk screening. We serve a diverse range of industries including aerospace, agricultural, automotive, computer, electronics, household, industrial, medical, and military. Our customer base spans small privately owned machine shops to top Fortune 500 companies such as Lockheed Martin, General Dynamics, and BAE Systems. We are ISO 9001:2015, AS9100D, and NADCAP certified.

About the Role

The Contract Review Specialist plays a critical role in ensuring customer requirements are fully understood, accurately built, and properly documented before any job is released to the production floor. Acting as a second set of eyes after Engineering, this position ensures accuracy, completeness, and compliance with customer specifications, internal processes, and applicable industry standards. The role is highly detail-oriented, customer-facing, and requires strong organizational and communication skills. The Contract Review team serves as a key link between customers, Engineering, Quality, Purchasing, and Production.

Responsibilities

• Order & Specification Review:
  • Review customer purchase orders to verify process requirements, pricing accuracy, quantities, notes, and special instructions.
  • Conduct reviews of blueprints and technical documents to ensure specifications are met throughout the production process.
  • Confirm that Engineering-built job routers accurately reflect all customer and specification requirements, including blueprint revisions, purchase orders, customer notes, and test panel requirements.
  • Act as the second level of verification to ensure no steps, requirements, or documentation are missed prior to release.
  • Identify discrepancies, omissions, or unclear requirements and collaborate with Engineering and Quality to resolve them.
  • Ensure all required documentation is complete, accurate, and assembled before releasing the job to the production floor.
• Inventory & Materials Coordination:
  • Monitor paint and powder inventory levels relative to upcoming jobs.
  • Identify material shortages or potential shortfalls before production.
  • Coordinate with purchasing to ensure required materials are ordered in time to support production schedules.
• Customer Communication:
  • Serve as the customer-facing point of contact for purchase order revisions, clarification of specifications, pricing discrepancies, and missing or incorrect documentation.
  • Maintain organized tracking of open items requiring customer feedback.
  • Perform follow-ups with customers when responses are delayed.
  • Provide clear, professional communication to support timely job release.
• Open Items & Transparency:
  • Track all open and pending contract review items.
  • Communicate outstanding issues, pending customer responses, and job status to the internal team at the end of each day to ensure transparency and alignment.
  • Coordinate with customer service and production management regarding front-end delays impacting lead times.
• Other Responsibilities:
  • Assist with non-conformance/rework documentation, shipping & logistics, count changes, load splits, and coordinating with finance for invoicing when primary responsibilities are complete.

Qualifications

• Exceptional attention to detail and accuracy.
• Strong organizational and time-management skills.
• Ability to manage multiple jobs simultaneously in a fast-paced environment.
• Analytical thinker with strong problem-solving abilities.
• Clear, professional written and verbal communication skills.
• Ability to work cross-functionally with Engineering, Quality, Purchasing, and Production.
• Comfortable working directly with customers.

Training & Growth

• Training is provided on the job.
• Due to the complexity of customer requirements, military/government specifications, and coating processes, full proficiency is expected to take up to one year.
• This is a specialized role within a unique industry, best suited for someone seeking a long-term position.
• Strong growth potential with opportunities for advancement—we prefer to promote from within.

Schedule

Monday–Thursday: 6:30 AM–3:30 PM
Friday: 6:30 AM–12:30 PM

Pay

The expected salary range for this position is $20.00–$24.00 per hour. Compensation may vary based on factors such as job-related qualifications, skills, competencies, experience, and geographic location.

Benefits

• Paid holidays.
• Paid vacation and sick time.
• 401(k) retirement plan with company match.
• Medical, dental, and vision insurance.
• Employee Assistance Program (EAP).
• Health Savings Account (HSA).
• Company-paid life insurance.
• Voluntary insurance benefits including disability, accident, cancer, critical illness, hospital indemnity, and life insurance.
• Free fountain soda machine on-site.