Contract Licensing & Registration Specialist

Key Responsibilities

• Serve as the primary point of contact for new representatives from acceptance through onboarding
• Create a welcoming, professional, and engaging experience that reflects Northwestern Mutual Denver's culture and values
• Proactively communicate expectations, timelines, milestones, and next steps
• Build positive relationships that foster confidence and connection from day one
• Guide candidates through the insurance and securities licensing process
• Maintain monitoring of licensing progress and proactively remove barriers to completion
• Coordinate examination scheduling, registration requirements, fingerprints, and background screening activities
• Facilitate non-resident licensing and state registration requirements
• Track progress against onboarding milestones and licensing timelines
• Manage contracting and compliance processes
• Utilize Northwestern Mutual Home Office systems to administer contracting, licensing, registration, and contract changes
• Process onboarding, transfers, status changes, and terminations accurately and timely
• Maintain current records and documentation while ensuring regulatory compliance
• Track ongoing education, registration, and continuing education requirements
• Partner across the organization
• Serve as a liaison between Northwestern Mutual Denver, Home Office partners, licensing agencies, and regulatory entities
• Support onboarding reporting, metrics, and process improvements
• Identify opportunities to continuously elevate the new representative experience

Preferred Qualifications

• 1+ years of professional administrative, operations, onboarding, HR, recruiting, training coordination, or customer service experience
• Exceptional organizational and project coordination skills
• Strong written and verbal communication abilities
• Ability to manage multiple priorities while maintaining attention to detail
• Proficiency with Microsoft Office and web-based systems

What We Offer

• Competitive compensation ($67,000 - $72,000) based on experience and qualifications
• Medical, dental, and vision coverage
• 401(k) with company match
• Short-Term and Long-Term Disability coverage
• Generous PTO and paid holidays
• Hybrid work flexibility after successful completion of first ninety (90) days
• On-site fitness facility
• Technology and resources needed to excel
• Ongoing professional development and growth opportunities