Contract Judicial Clerk III

Full-time, exempt position with a salary range of $54,020.88 - $78,330.60.

About the role

The Judicial Department works to provide equal access to justice, contribute to public safety, and strengthen the rule of law across Colorado. Together our courts and probation departments are committed to impartial and timely dispute resolution; support for families, litigants, and victims; client rehabilitation; and meaningful community engagement.

This role performs duties of a judicial clerk plus daily oversight and direction of newer staff, case management for all case types or complex specialized areas, independent special projects, and courtroom/judicial officer support requiring related experience and specialized knowledge.

Responsibilities

• Provides comprehensive case management, customer service, or judicial officer support for clients, judicial officers, or other judicial staff over the counter, in the courtroom, or via phone and email.
• Instructs customers on case types and procedures; shares applicable information with law enforcement, attorneys, correctional officials, and other outside agencies.
• Serves as a subject matter expert; conducts in-depth research to resolve complex case-related questions and issues for court staff.
• Troubleshoots and resolves technical issues; determines appropriate course of action for reporting or escalation if necessary.
• Contributes to cross-functional tasks and provides coverage for any function typically performed by a Judicial Clerk as needed.
• Monitors and evaluates workload influx, backlog, and priorities; takes proactive measures to redistribute work and support staff to meet deadlines.
• Serves as a primary point of contact for other units, internal departments, trial courts, and external agencies; responds to inquiries and resolves or escalates issues.
• Maintains unit or division calendars, schedules court dates, and sets internal reviews to ensure timely case flow and processing.
• Contributes to case and docket management by supporting senior staff with recommendations or revisions to improve efficiency; prepares, publishes, and distributes daily court dockets.
• Develops and implements processes and procedures in collaboration with other teams in response to new legislation or changes in local practices.
• Reviews updates to best business practices and state-approved forms; disseminates information and conforms unit practices as required.
• Creates and maintains unit resources such as manuals, written processes, procedures, cheat sheets, checklists, contact lists, and shared spreadsheets/templates.
• Mentors employees and leads training initiatives for peers and new staff; implements and monitors training plans, providing input or feedback as needed.
• Participates in cross-training to assist courtrooms and dockets across the district.
• Monitors and maintains the quality of work product; identifies and assesses training needs and provides technical correction and instruction.
• Collaborates with others to coordinate and facilitate meetings, including collecting agenda items, distributing agendas, and publishing minutes.
• Attends and participates in various meetings, committees, and work groups as assigned.
• Performs other duties as assigned.

Supervisor Responsibilities: Provides guidance and may oversee work of another employee, including work quality, training, instructing, and work assignments for semi-complex tasks.

Requirements

• High school diploma or G.E.D.
• At least five (5) years of experience as a Judicial Clerk II or Court Judicial Assistant for the Colorado Judicial Department, or at least five (5) years of relevant work experience in a similar role.

Skills

• Advanced skills and extensive knowledge of work, capable of handling complex tasks and translating nuances related to the job.
• Recognized by others within the organization for technical depth of knowledge.
• Provides advice to others outside direct reporting relationships on specific problems or general policies; persuasion may be necessary to gain cooperation.
• Performs assignments after receiving general instructions; discretion in selecting among easily identifiable choices.
• May be responsible for billing, collection, accounting of funds, or handling and balancing cash.

Work Environment

• Sedentary work involving sitting most of the time; occasional exertion of up to 10 pounds of force.
• Office or similar indoor environment, relatively free from unpleasant conditions or hazards.
• Exposure to individuals with known violent backgrounds, hostile or irate individuals, and communicable diseases.