Continental Breakfast Attendant

Responsibilities

• Welcome guests and monitors the dining area during meal time to ensure adequate supplies, that guest needs are met, and that the breakfast area supports the hotel's overall hospitality image and objectives
• Set up and maintain the breakfast buffet in an attractive and abundant looking organized clean and standardized presentation according to Hilton brand and company standards
• Maintain cleanliness of breakfast area and kitchen during and after breakfast hours
• Respond promptly and appropriately to any guest questions or concerns
• Maintain a professional and hospitable presence and appearance at all times
• Take inventory of food, beverages and other supplies needed for each day. Order or purchase food supplies as needed
• Organize and put away food orders

Job Duties

• Customer Service - Responds promptly to customer needs, requests for service and assistance
• Team Work - Treats people with respect. Keeps commitments. Upholds organizational values
• Quality - Demonstrates accuracy and thoroughness; monitors own work to ensure quality
• Quantity - Meets productivity standards and completes work within a timely manner
• Safety and Security - Observes safety and security procedures; reports potentially unsafe conditions; uses chemicals and equipment properly
• Dependability - Is consistently at work and on time. Arrives at scheduled meetings and appointments on time. Is able to meet the demands of the industry with regard to working holidays and weekends
• Initiative - Volunteers readily. Asks for and offers help when needed
• Compliance - Comply with health department rules and regulations with respect to handling, preparing and storing food