Breakfast Attendant

Compensation

$18.45 per hour.

About the role

You will be responsible for the breakfast services of the hotel, ensuring each station is always organized, clean, and ready for work. When working, you have a positive and engaging attitude with guests and coworkers, in addition to ensure the quality and success of each service. You are great at multi-tasking and can follow instructions well. The Breakfast is a fast-paced worker who thrives in a team-oriented environment.

Responsibilities

• Represent the hotel with authenticity, enthusiasm, professionalism, and businesslike appearance and demeanor to all hotel guests, clients, prospective clients, agents, and the community.
• Ensure the morning buffet has been properly set-up and continuing to stock as needed, in addition to proper break down and cleaning.
• Maintain decorations and communicate to management the needs for maintenance or improvement to provide the highest quality of service.
• Promptly clean table tops and chairs throughout breakfast hours as guests come and go.
• Maintain cleanliness of all breakfast room public spaces and restrooms, including but not limited to front of galley, breakfast buffet, and assigned restrooms.
• Retrieve all soiled linens to be sorted and treated.
• Load laundry into washer and add specified cleaning agents to then be dried as indicated.
• Sort and fold or hang clean dried items according to company quality standards.
• Sort items by color, weight, and/or fabric type when necessary or when directed.
• Maintain inventory of all cleaning supplies and communicate needs to a supervisor when necessary.
• Maintain all laundry equipment and inform facilities manager as to any maintenance needs.
• Uphold a friendly demeanor with all guests and interact accordingly, including salutations upon entry and exit.
• Adhere to all hotel policies and procedures throughout the execution of tasks and responsibilities.
• Sustain the safety of the property though risk-management behavior, proper inspections, participation in Safety and Security Committee and knowledge of emergency procedures.
• Follow 4 Keys service standards, standard operation procedures, and safety standards.
• Adhere to all hotel policies and procedures throughout the execution of tasks and responsibilities.
• Follow safety and security procedures.
• Work cohesively with co-workers and all departments as part of a team.
• Follow all appropriate policies and procedures while constantly striving to improve standards of operations.
• Adhere to attendance and reliability standards.
• Follow all additional duties as assigned by management.

Schedule

• Will be required to work flexible scheduled shifts based on business needs.
• Scheduling includes holidays, nights, and weekends depending on hotel events and functions.

Experience and education

• 1 year of experience as a Breakfast Attendant preferred.
• Work authorization in the United States required.

Physical requirements

• Must be able to lift and/or carry up to 40 pounds frequently to assist guests.
• Ability to stand for extended periods of time.
• Ability to hear, understand and communicate orally and in writing to communicate with staff, vendors and guests a normal in-person and phone conversation.
• Ability to bend and twist, push and pull, stoop, and kneel.
• Ascend and descend a ladder.