Contents Restoration Helper

Position Overview

The Contents Restoration Helper is a full-time position supporting the Contents Department in restoring customer belongings after fire, water, or other property damage. This role assists with pack-outs, warehouse operations, cleaning, deodorization, and moving contents while providing excellent customer service.

Responsibilities

• Assist with contents pack-outs and pack-backs at residential and commercial properties.
• Transport contents, materials, and equipment safely between job sites and warehouse.
• Pack, unpack, move, and organize furniture and household contents.
• Disassemble and reassemble basic furniture and appliances.
• Auxiliary with warehouse organization, inventory control, and storage management.
• Perform contents cleaning, structural cleaning, and deodorization tasks.
• Complete post-construction and final cleaning services.
• Communicate professionally with property owners and team members.
• Follow company procedures, safety standards, and quality expectations.

Qualifications

• Restoration, moving, warehouse, or cleaning experience preferred, but not required.
• Ability to lift 50–75 lbs regularly.
• Strong communication and customer service skills.
• Works well in a team environment.
• Self-motivated with strong organizational skills.
• Dependable, punctual, and able to follow instructions.
• Valid driver’s license preferred.

Benefits

• 401(k) matching
• Company parties
• Dental insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Physical Requirements

• Lift, carry, push, and move 50–75 lbs.
• Stand, walk, bend, and kneel for extended periods.
• Work in homes, warehouses, and job sites in varying conditions.
• Occasionally work in wet, humid, dusty, or odor-heavy environments.
• Be exposed to cleaning agents and restoration chemicals while using proper PPE.