Contents Restoration

Job Details

Position Title: Contents Restoration Technician
Reports to: Owner
Employment Status: Full-Time
FLSA Status: Non-Exempt
Location: Harrisonburg, VA

Position Summary

The Contents Restoration Technician is responsible for assessing, inventorying, packing, moving, and properly storing all contents, textiles, and electronics from customers' residences.

Essential Duties and Responsibilities

• Perform production processes and other labor‑intensive tasks.
• Inventory and load the work vehicle with equipment, products, and supplies needed for each project.
• Fully execute pack‑outs and pack‑ins, including the ability to lift furniture, boxes, textiles, and electronics.
• Photo inventory and documentation of contents prior to cleaning or packing using digital software.
• Inspect and document contents for any damage, including pre‑existing damage.
• Adhere to safety and risk‑management guidelines at all times.
• Communicate with the Owner to maintain efficient production processes.
• Perform end‑of‑day/end‑of‑job cleanup and breakdown.
• Leave jobsite or workstation with a clean and orderly appearance.
• Maintain accurate and complete documentation of work performed, including before‑and‑after photos and checklists.
• Drive company vehicles to and from job sites.
• Other duties as assigned.

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Strong attention to detail and a commitment to quality work.
• Excellent internal and external customer service.
• Great communication skills.
• Ability to work in a fast‑pace environment.
• Ability to handle fragile, damaged, or high‑value items with care and discretion.
• Valid driver’s license and clean driving record.
• Ability to lift a minimum of 75 pounds regularly.
• Ability to repetitively push, pull, lift, and carry objects.
• Ability to work with/around cleaning products and chemicals.
• Ability to travel locally.
• Ability to work overtime when needed.
• Ability to successfully complete a background check, subject to applicable law.

Physical Demands and Work Environment

The role requires regular talking or hearing, frequent use of hands or fingers, and handling or feeling objects, tools, or controls. Employees are frequently required to stand, walk, sit, and reach with hands and arms, and must occasionally lift and/or move up to 75 pounds. Vision requirements include close, distance, and focus adjustment. The noise level is usually low to moderate.

Benefits

• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Training & development