Content Restoration Technician

About the Role

As a Contents Technician at SERVPRO, you will assist with the inventory, packing, transportation, cleaning, restoration, storage, and return of customers' belongings following water, fire, mold, storm, and other property damage. You’ll work with an experienced restoration team to safely handle and protect contents, prepare work areas, maintain organization, and help ensure each project is completed efficiently and professionally.

Responsibilities

• Prepare vehicles, equipment, packing materials, and supplies for each project
• Maintain clean and organized vehicles, equipment, work areas, and warehouse spaces
• Prepare and protect work areas before contents handling begins
• Inventory, document, pack, label, and protect customer belongings
• Sort contents based on condition and required cleaning methods
• Safely move, load, unload, and transport customer contents
• Disassemble and reassemble furniture or larger items as needed
• Clean and restore contents using SERVPRO-approved processes and products
• Assist with pack-outs, contents cleaning, storage, and pack-backs
• Communicate with supervisors and teammates about project needs or issues
• Follow SERVPRO procedures and safety guidelines
• Complete jobsite cleanup and properly store equipment and supplies
• Perform other duties as assigned

Requirements

• Reliable and dependable
• Positive with a strong work ethic
• Organized and attentive to detail
• Careful and respectful when handling customer belongings
• Self-motivated and eager to learn
• Able to follow instructions and work as part of a team
• Professional and customer-focused
• Comfortable performing hands-on, physical work
• Adaptable in fast-paced environments

Qualifications

Preferred qualifications include:

• High school diploma or GED
• Experience in restoration, cleaning, moving, packing, warehousing, or a related field
• Basic knowledge of hand and power tools
• Valid driver’s license with an acceptable driving record
• IICRC certifications or willingness to obtain them

Experience is helpful but not required. We will train motivated individuals with a strong work ethic and willingness to learn.

Physical Requirements

Applicants must be able to:

• Frequently lift and carry up to 50 pounds
• Move heavier furniture, equipment, and contents with assistance
• Stand, walk, bend, kneel, reach, and climb throughout the workday
• Load, unload, pack, clean, and move customer belongings
• Work on ladders and in confined spaces when needed
• Wear required personal protective equipment (PPE)
• Safely operate company vehicles, tools, and equipment

Work Environment

Contents Technicians may work in homes, businesses, warehouses, and other properties affected by damage. Working conditions may include:

• Wet, hot, cold, dusty, or smoky environments
• Exposure to mold, odors, cleaning products, and airborne particles
• Loud equipment and machinery
• Lifting and moving furniture, boxes, and customer belongings
• Occasional after-hours, weekend, or on-call work

Benefits

• Health, dental, and vision insurance
• Paid training and industry certifications
• Paid time off and holidays
• 401(k) matching
• Bonus based on performance
• Career advancement opportunities
• Company-provided equipment and uniforms
• Ongoing professional development
• Supportive team environment

Pay

$16.00 - $18.00 per hour