Content Publishing Specialist
About Ancestry
When you join Ancestry, you join a human-centered company where every person’s story is important. Ancestry®, the global leader in family history, connects everyone with their past so they can discover, preserve, and share their unique family stories. With our unparalleled collection of more than 65 billion records, over 3.5 million subscribers, and over 27 million people in our growing DNA network, customers can discover their family story and gain a new level of understanding about their lives. Over the past 40 years, we’ve built trusted relationships with millions of people who have chosen us as the platform for discovering, preserving, and sharing the most important information about themselves and their families.
We are committed to our location flexible work approach, allowing you to choose to work in the nearest office, from your home, or a hybrid of both (subject to location restrictions and roles that are required to be in the office- see the full list of eligible US locations HERE). We will continue to hire and promote beyond the boundaries of our office locations, to enable broadened possibilities for employee diversity.
Ancestry encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.
What You’ll Do...
- Project Oversight: Manage multiple concurrent projects, ensuring all milestones and deadlines are met for diverse data collections, particularly focusing on Department-wide completion and launch dates.
- Tech Troubleshooting: Resolve complex issues with SQL templates and database tables, and clearly documents and escalates tool-related issues to the Content Support team with necessary technical context.
- Upstream Feedback & Coordination: Leads communication with teams that handled the data prior to the publishing stage. Manages the intake of corrected data and executes the republication of collections.
- Peer Support: Assist in answering questions, troubleshooting issues the team experiences, and conducting rigorous peer reviews of teammates' handoffs.
- Process Discipline: Adheres strictly to complex, multi-environment workflows where the order of operations is critical to ensure data integrity and prevent publishing issues.
- Workflow Innovation: Design and implement innovative methods to optimize production workflows and support scalable content growth with assistance from AI tools and writing new MySQL procedures.
Who You Are...
- Communication: Excellent interpersonal, verbal, and written communication skills suited for a global team environment.
- Technical Proficiency: Experience in using MySQL to review, update, and manipulate data based on project requirements.
- Adaptive and Continuous Learning: Proactive ability to rapidly acquire and apply new technical skills and evolving industry requirements without needing formal direction.
- High-Level Autonomy: Operates with independence and manages deadlines with minimal supervision.
- Analytical Rigor: Exceptional analytical skills with a meticulous approach to data accuracy and detail.
- Problem Solving: Proven ability to make critical decisions and troubleshoot technical issues with minimal supervision.
Pay & Benefits
The base salary range for this position is $20.90 - $26.13 with eligibility for bonus, equity and comprehensive benefits including health, dental and vision. The actual salary will vary by geographic region and job experience. We will share detailed compensation data for a specific location during the recruiting process.
Note: Disclosure as required by sb19-085(8-5-20) and sb1162(1-1-23).
Additional Information: Ancestry is an Equal Opportunity Employer that makes employment decisions without regard to race, color, religious creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender, gender identity, gender expression, age, mental or physical disability, medical condition, military or veteran status, citizenship, marital status, genetic information, or any other characteristic protected by applicable law. In addition, Ancestry will provide reasonable accommodations for qualified individuals with disabilities. All job offers are contingent on a background check screen that complies with applicable law. For candidates who live in San Francisco, CA, pursuant to the San Francisco Fair Chance Ordinance, Ancestry will consider for employment qualified applicants with arrest and conviction records.