Content Partner Manager

About the role

Content Partner Management (CPM) is a cross-functional, technology and business-facing team within the Content Platforms & Operations team, and part of the Disney Entertainment & ESPN Product & Technology organization. CPM is responsible for the operational execution of Disney’s streaming content agreements with both internal and third-party content providers. The team is responsible for managing the full content lifecycle, inclusive of partner integration, content delivery, launch planning and scheduling, content remediation, and building product requirements against partner agreements. Serving as a central point of contact between content partners and internal stakeholders, the team ensures seamless execution of contractual obligations, technical specifications, and both technology and business priorities across the organization.

Responsibilities and Duties of the Role

• Build, integrate, and manage partnerships with our content providers, accountable for ensuring all relationship goals are met and contractual requirements are executed.
• Partner with Operations, and other PMO and Delivery teams, to ensure successful delivery and launch of content within business expectations and requirements.
• Hands-on execution in the Content Management System to enter Content Partner contract details and program avails, rights, brand elements, ensuring proper product experience for our partners’ content.
• Provide program governance across workstreams with clear and consistent communication of project level status for CPM leadership, project sponsors, and stakeholders.
• Understand and communicate tech specifications and requirements, including MovieLabs (MDDF) specifications, multi-language delivery needs, and other Disney streaming standards, and facilitate conversations between technologists and business teams, internally and externally.
• In partnership with team leads, implement scalable processes and frameworks that support agile operations and align with evolving business needs.
• Proactively identify and manage risks, issues, and dependencies. In partnership with team leads, develop plans to escalate and mitigate.
• Maintain partner compliance against terms and conditions.
• Keep up-to-date with new technologies and recognize how it can impact CPM work/relationships.

Required Education, Experience/Skills/Training

• 5+ years of partner management experience working with both internal and external stakeholders
• Experience building and nurturing external partnerships, establishing deliverables pipelines, and maintaining strong communication between partners
• Ability to translate complex concepts between technology and business partners and effectively communicate status updates to senior leadership
• Demonstrated excellence in an agile, fast-paced and cross-functional technology environment
• Working experience with tech platforms such as JIRA, ServiceNow, Airtable, Smartsheet, content management systems and proficiency in productivity suites like Office and Google Docs.
• BA/BS or equivalent experience

Preferred Qualifications

• Experience in streaming, broadcast, or digital media distribution operations, including familiarity with streaming technologies, content rights, content management systems, and related operational workflows, strongly preferred.

Pay

$95,500 - $128,000 per year

Schedule

Not specified