Content Operations Specialist

About the role

Tebra is looking for a Content Operations Specialist to own the systems, workflows, and quality control that keep our content engine running. This role is responsible for publishing content to our website, ensuring accuracy and consistency, implementing light SEO requirements, and tracking content from assignment through launch and updates.

Responsibilities

• Upload, format, and publish content in the CMS.
• Apply templates, page modules, CTAs, images, embeds, and structured components.
• Ensure every asset is properly tagged, categorized, and published on time in CMS.
• Execute pre- and post-publish QA checklists, and review content for: formatting and layout issues; broken links and missing assets; incorrect CTAs or metadata; brand compliance requirements.
• Ensure structured formatting inputs are present before publish, including: Structured headers and sections; FAQs/PAA style blocks; Citations and source attribution, when necessary.
• Ensure content follows LLM extractable formatting patterns.
• Implement SEO inputs provided by the team, including: title tags, meta descriptions, header structure, internal links, image alt text.
• Build, format, QA, and schedule newsletters.
• Maintain a reliable weekly send cadence.
• Track assignments to freelance writers/editors, track deliverables and deadlines, and maintain production schedules in Asana (or similar tool).
• Maintain a clear source of truth for content published and continuously improve editorial documentation.
• Flag workflow issues and propose workflow improvements when timelines or dependencies slip.
• Cook up with Creative and Web teams for design and CTA placements.

Requirements

• 1-3 years of professional experience in content operations, development, and execution in a B2B or SaaS environment.
• Bachelor’s Degree in communications, creative writing, journalism, marketing, or a related field of study.
• Strong project management and editorial coordination skills.
• Genuine interest in healthcare and the challenges that face independent practices.
• Experience in workflow and CMS tools (Asana, Wordpress, or similar).
• Familiarity with SEO best practices.
• Bonus! Understanding of the healthcare industry and challenges of independent practices and medical billers.

Qualifications

• Content Operations Specialist
• Zone 1 (National Average): $72,000 USD - $82,000 USD

Benefits

• In addition to our healthcare benefits, we also offer amazing perks!
• We offer a discount through Dell for work from home basics.
• We offer a number of resources to help you keep your mind and body healthy.
• We also offer a number of resources to help you keep your mind and body healthy.

About Tebra

Tebra is the only all-in-one EHR+ platform built exclusively for independent healthcare practices. Designed to replace the clunky, fragmented tools built for corporate systems, Tebra connects EHR software, billing, automation, telehealth solution, and marketing — so providers can spend less time on admin and more time with patients. More than 42,000 private practices trust Tebra to streamline operations, increase revenue, and reduce burnout — helping clinicians leave work on time and rediscover their purpose.

Our Values

• Start with the Customer
• Keep It Simple
• Stay Entrepreneurial
• Better Together
• Celebrate Success

Compliance & Privacy Disclosures

Note: Tebra is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. California residents who apply or are recruited for a job with us: please carefully review our California-specific Privacy Notice under the California Consumer Protection Act here: https://www.tebra.com/privacy-policy/california-supplemental-notice/

If you would like to report a fraudulent Tebra job posting, please contact us at talentacquisition@tebra.com and consider reporting your experience to the FBI's Internet Crime Complaint Center or the Better Business Bureau to help keep others safe online, too.

As part of our commitment to a fair and efficient hiring process, Tebra utilizes BrightHire, an interview intelligence platform, for our phone and video screenings. This technology records and transcribes interviews to help us ensure consistency, reduce bias, and make more informed hiring decisions. By applying for this position, you acknowledge that your interview may be recorded.