Content Management Intern

About the role

Join Maxis as a Content Management Intern and gain hands-on experience in managing social media initiatives, content creation, and digital engagement campaigns. In this role, you will work closely with the team to support social media operations, monitor content performance, and contribute to impactful cross-functional campaigns. This internship offers valuable exposure to digital marketing strategies and brand engagement within a fast-paced telecommunications environment.

Responsibilities

• Monitor and analyze social media performance metrics to identify trends, engagement opportunities, and areas for improvement.
• Assist in planning, scheduling, and publishing content across social media platforms such as META and TikTok.
• Support the creation of engaging and creative digital content, including visuals, captions, and campaign materials aligned with brand objectives.
• Assist in coordinating and supporting customer reward and engagement initiatives across digital channels.
• Monitor social media platforms to ensure appropriate engagement, respond to inquiries when required, and maintain a positive online community environment.

Requirements

• Currently pursuing or holding a Bachelor’s degree in Marketing, Communications, Business, Media, or a related field.
• Basic understanding of social media platforms, particularly META and TikTok.
• Able to contribute creative ideas for content and campaigns while staying aligned with brand guidelines.
• Strong analytical and problem-solving skills with attention to detail.
• Confident communicator who is comfortable collaborating with different teams and engaging in creative discussions.
• Able to manage multiple tasks in a fast-paced and dynamic environment.
• Familiarity with Power BI or Power Automate will be considered an added advantage.
• Not camera shy and comfortable participating in content creation activities when required.

Benefits

• Gain practical experience in social media management, digital content creation, and campaign execution.
• Work on value-added cross-functional projects such as Solar social media campaigns and SMB social media campaigns.
• Build strong analytical, creative, and communication skills in a corporate setting.
• Learn how digital marketing and customer engagement strategies are executed within one of Malaysia’s leading telecommunications companies.
• Contribute to real business initiatives and ongoing digital transformation projects.

Schedule

Internship opportunities available for candidates who can start in August, with a duration of up to 6 months. Applicants must include their availability period clearly in their CV.