Content Analyst - US Only

About the role

Calero, the leading technology expense management solution for complex enterprises, is looking for a detail-oriented Content Analyst in the US. You will monitor and address missing invoices, working with vendors to ensure all invoices are addressed in preparation for go-live. You will also be responsible for resolving issues and escalations regarding media type, media delivery, missing media.

Responsibilities

• Load invoices per client requirements
• Work with invoice acquisition tool to move invoice feeds from test to production
• Manage and triage client and vendor communications during the onboarding process
• Set up client communication
• Establish electronic data feeds
• Help build the customers Mobile inventory
• Help build the customers inventory of Voice and Data circuits

Qualifications

• Bachelor’s degree and/or related experience preferred
• Experience in the following fields is a plus: expense management, payroll, bookkeeping, accounting, mobility

Skills

• Excellent customer service skills
• Attention to detail
• Agility to fast‑paced environment
• Ability to prioritize and manage multiple responsibilities
• Demonstrates a sense of urgency and ability to meet deadlines
• Proficiency with Microsoft Outlook
• Intermediate Excel skills required
• Excellent verbal, written, and non‑verbal communication skills
• Lead by example by maintaining strong ethics, values, trust and integrity
• High emotional intelligence and critical/forward thinking
• Action oriented, results driven, and ensures accountability
• Customer focused
• Quality decision making
• Analytical skills
• Organizational skills and planning/priority setting
• Excellent ability to work collaboratively and confidentially with all levels in the organization

Pay

The hourly wage range for this role is $20‑$22 an hour. Compensation depends on numerous factors including geographic location, skills required, experience, complexity, travel, and market rate. Actual offers consider the candidate’s knowledge, skills, abilities, and experience.