Consumer Loan Officer/Indirect Funding Manager, Millbury Federal Credit Union, Millbury, MA

Responsibilities

• Manage and oversee the indirect consumer loan funding process from application through disbursement, ensuring accuracy and compliance.
• Develop and maintain strong relationships with indirect lending partners, including dealerships and brokers, to facilitate loan origination and funding.
• Evaluate loan applications for creditworthiness and adherence to underwriting guidelines, making informed decisions to approve or decline loans.
• Monitor loan portfolio performance, analyze trends, and implement strategies to mitigate risk and improve loan quality.
• Collaborate with internal teams such as credit risk, compliance, and operations to streamline processes and ensure regulatory compliance.
• Provide training and support to indirect lending partners to enhance their understanding of loan products and funding procedures.
• Train staff on changes to consumer loan products as well as consumer add-on products such as life and disability insurance, GAP, and Mechanical Breakdown.
• Process employee loan requests for confidentiality in conjunction with HR and auditing purposes.
• Process Mass Save Heat Loans and coordinate with staff to close loans.
• Prepare regular reports on loan performance, funding status, and partner activity for senior management review
• Rate surveys as required.
• Perform other duties as assigned

Requirements

• High school diploma or G.E.D. required; associate or bachelor’s degree or equivalent combination of education and experience in loan operations management.
• Minimum of 5-8 years of experience in loan origination, indirect lending, underwriting, and production, preferably in a banking environment.
• Demonstrated management/leadership experience
• Proficiency in Microsoft Office applications, specifically Excel and Word.
• Knowledge of various loan systems.
• Consumer lending background.
• Be Safe Act compliant and registered on NMLS
• Ability to meet deadlines and display attention-to-detail.
• Sound verbal and written communication skills.