Consumer Loan Closing Quality Control Analyst

Responsibilities

• Completes full quality review of consumer loans to measure and improve the accuracy and effectiveness of the process.
• Affords assistance in documenting regulatory and procedural differences and communicates this information to the manager responsible for the noted area.
• Documents any regulatory errors or procedural documentation errors to create reports that are distributed to the responsible manager.
• Maintains the compliance content of all desk top procedures and instructional manuals for the Department.
• Participates in review of policies and procedures to provide the department with information for continuous quality improvement.
• Maintains ongoing process to ensure remedial efforts have produced satisfactory results to immediately detect recurrences of defects.
• Upon request, assists in the development and documentation of procedures.
• On a continuous basis, keeps current on daily and ongoing regulatory updates, proposals and process changes that may impact the line of business.
• Maintains working knowledge of compliance regulations relative to Consumer Lending.
• Applies knowledge of regulatory guidelines and industry best practices in making recommendations to mitigate risk and support the business line.
• Proactively reads documentation and completes assigned training to maintain an understanding of and comply with laws, regulations, regulatory policies, bank policies and procedures pertaining to the employee’s responsibilities.
• Participates in ongoing continuing education of process changes and regulatory updates.
• Independently reviews consumer loans prior to closing and makes recommendations regarding changes as necessary to the loan package.
• Affords assistance in determining the cause of errors, tracks by employee, and communicates to the Consumer Loan Closing and Quality Control Supervisor.
• Exercises a high-level of accuracy, initiative, interpersonal skills, and confidentiality while performing tasks in order to contribute to the success of the department.
• Maintains records and conducts correspondence related to the work.
• Maintains a good working relationship with all S&T employees.
• Demonstrates the ability to work independently.
• Works as a team player to contribute to the success of the department and in turn the organization.
• Performs additional duties as required.

Requirements

• Requires a high school diploma or equivalent, plus specialized training or a two-year degree.
• Requires two to five years general experience and two to five years of specialized loan documentation and/or consumer lending.

Physical Demands

• Operates a keypad device 80% of the day.
• Operates office equipment 20% of the day.
• Requires the use of manual dexterity skills for typing up to 60% of the business day.
• Specific vision requirements include close vision of 18”-20” for computer work.

Schedule

• Monday - Friday: 8:00AM - 5:00PM (Additional hours as necessary to meet the objectives of the department)

Benefits

• Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities