Consumer Lending Specialist

About the role

We're committed to bringing passion and customer focus to the business. The Consumer Lending Specialist prepares and processes regulatory disclosures and documentation for consumer real estate loan transactions to ensure they are closed in conformance with all regulatory and bank guidelines.

Responsibilities

• Prepare TRID Loan Estimate and other Early Disclosures for consumer real estate loans.
• Order all necessary due diligence required for all consumer real estate loan products.
• Review and understand all necessary due diligence required for all consumer real estate loan products.
• Coordinate with lender, underwriter, and prepare Closing Disclosure and other required loan documents for consumer real estate secured loan closings.
• Check appropriate data programs for accuracy and completeness of information.
• Coordinate with outside vendors, attorneys, title agencies, insurance agents, and others to obtain required information and documentation in accordance with loan policy and federal regulations.
• Ensure all departmental documents and activities are performed in compliance with applicable laws, regulations, policies, and procedures, including completion of required compliance training.
• Respond to loan originator and underwriter questions, recognizing issues that require escalation to management.
• Perform other duties and responsibilities as assigned.

Requirements

• High school diploma or its equivalent is required.
• Two to four years of work-related experience, on-the-job training, and/or vocational training.
• Knowledge of the requirements and features of loan products offered by the bank.

Skills

• Ability to read and comprehend simple instructions, short correspondence, and memoranda.
• Ability to read, analyze, and interpret financial reports and/or legal documents.
• Ability to write routine reports and business correspondence.
• Ability to respond in writing to customer complaints, regulatory agencies, or members of the business community.
• Ability to work quickly and efficiently to ensure loans are processed within the required timeframe.
• Training in Communication, Time Management, Customer Service, Critical Thinking, and Problem Solving.

Computer Skills

• MS Office programs
• Jack Henry Platform