Consumer Lending Indirect Processor

About the role

This organization operates within the financial services industry, focusing on consumer lending and member financial well-being. It addresses the challenge of providing comprehensive and accessible financial products and services while supporting community development. With over 80 years of experience, the program offers a full range of savings and loan products and emphasizes member support throughout their financial journey. It has achieved recognition as a great workplace and maintains a commitment to community involvement and charitable initiatives.

The Consumer Lending Indirect Processor plays a key role in the lending department by managing the processing of consumer loans through indirect or third-party vendors. This position ensures that loan applications and documentation are complete and accurate, facilitating efficient loan funding and compliance. The role impacts the organization by supporting smooth loan operations, maintaining communication with external dealers, and collaborating internally to uphold standards and resolve issues.

Responsibilities

• Review indirect and third-party vendor loan applications for completeness, accuracy, and compliance with policies and regulations
• Prepare and verify loan documentation and funding processes across systems
• Manage loan application pipeline to ensure timely processing and resolve funding issues
• Handle dealer inquiries regarding loan processes within defined service levels
• Collaborate with senior management and other departments to support loan processing, lien perfection, and member onboarding
• Address compliance and audit issues, providing resolutions and updates to management
• Maintain thorough knowledge of lending products, conditions, income review, and documentation requirements

Requirements

• High School Diploma or GED
• Minimum of 3 years of experience in Consumer Lending, preferably with indirect processing and dealership communication
• Lending certification
• NMLS License
• Proficiency in Excel and Word
• Experience with ARCOS, Seamless, and DNA systems

Pay

The estimated salary for this role is $28.99 to $34.06 per hour. The pay range and compensation package for this role will be determined based on the candidate’s experience, skills, and other relevant factors.

Benefits

• Medical, dental, and vision coverage
• Life and disability insurance
• Voluntary benefit programs
• 401(k) plan with employer match
• Reimbursement and wellness programs
• Annual performance-based bonus
• Tuition and fitness reimbursement programs
• Flexible work options including hybrid and remote setups
• Volunteer opportunities
• Social events including executive chats, clubs, sports, and food truck days