Consumer Lending Processor

About the role

Oregon State Credit Union's Centralized Lending team is seeking a Consumer Lending Processor to support Underwriters and lending leadership while ensuring a smooth and positive experience for members and internal partners. In this role, you will support the consumer lending process by loading, processing, and closing loans, coordinating funding, and working directly with members and branch teams.

What You Will Need To Be Successful

• Loan Processing & Administrative: Demonstrated ability to process consumer loan information accurately and efficiently. Strong attention to detail and ability to manage multiple priorities while meeting deadlines. Ability to quickly learn and apply credit union loan products, policies, and procedures.
• Member Service & Communication: Excellent written and verbal communication skills, including professional phone presence. Ability to consult with members to identify needs and provide solutions in their best financial interest. Strong listening skills with a commitment to delivering unsurpassed service to members, internal teams, and partners.
• Judgment, Compliance & Confidentiality: Ability to work independently to resolve challenges using available resources. Maintains strict confidentiality and ensures compliance with credit union policies, procedures, and applicable laws and regulations, including BSA/AML/OFAC requirements. Consistently models the credit union's service standards and values.

Qualifications

• One year of administrative office experience required
• Experience working with the public and demonstrated customer service skills
• General computer proficiency, including Microsoft Office; comfort working in multiple systems
• High school diploma or GED equivalent required

Benefits

• Positive atmosphere and supportive team
• Initial and on-going support, training and mentorship with promotion and career advancement opportunities
• Competitive wages, incentive bonuses, paid holidays and paid time off
• 401k Retirement Savings Plan with a generous credit union match
• 100% credit-union-paid employee coverage for medical, vision, dental, life and disability insurance; dependent coverage also available
• Tax-saving Flexible Spending and Health Savings Plans
• Premier membership perks, loan discounts, company clothing, wellness and recognition programs, and more!

Pay & Schedule

• Compensation: $22.50/hour
• Work type: Full-time, hybrid and non-exempt
• Location: 4800 SW Research Way, Corvallis