Consumer Experience Leader (FT)

Responsibilities

• Cultivate an environment of genuine consumer connection by being highly focused on delivering exceptional consumer experiences that are engaging, efficient, and personalized.
• Bring to life the ultimate retail consumer experience.
• Support the Store Leader and Assistant Store Leader with telling the Carhartt story at the retail store level by executing on consumer experience program initiatives, Visual Merchandising and Visual Standards.
• Foster a positive, collaborative team environment where associates can bring their best to work each day.
• Train, coach, and provide feedback to associates, ensuring positive growth throughout their journey.
• Execute store controls and operating standards, contributing towards helping the store be profitable and providing a safe work environment.
• Communicate with Store Leader and Assistant Store Leader regarding operations data, including product information, local competition, events, etc.
• Support revenue building strategies set by Corporate and Store Leader and monitor performance metrics to help achieve/exceed store goals.
• Aid in external partnerships and event promotions for the benefit of the store.
• Engage with the local community and support the Store Leader and Assistant Store Leader with ideas to grow brand awareness.
• Aid in recruiting and identifying potential talent for all positions.
• Own individual development and professional growth.

Requirements

• 1 year of supervisory experience in a retail environment preferred.
• Sales, customer service, merchandising, inventory control, and loss prevention knowledge.
• Knowledge in staffing, coaching, counseling, training and development.
• Excellent organization, prioritization, and communication skills.
• Exceptional team and collaboration skills.
• PC Skills: POS Systems and Microsoft Office.

Qualifications

• HS Diploma or GED required; College degree preferred.

Skills

• Knowledge of staffing, coaching, counseling, training and development.
• Excellent organization, prioritization and communication skills.
• Exceptional team and collaboration skills.
• PC Skills: POS Systems and Microsoft Office.

Benefits

Carhartt is committed to providing a comprehensive benefits package to eligible employees. This may include health insurance, retirement plans, paid time off, and more. Specific details are subject to change and are not listed here.

Pay

$18.00-22.05 per hour based on experience.

Schedule

Typical retail hours. National travel required (up to 5%).

Position Details

On-site location. Associate will work on-site for all work-related activities.

Tobacco-free workplace.

Equal opportunity employer.

Core values apply to all associates.