Consumer Direct Mortgage Originator

About the role

Inside sales role for the Consumer Direct department at Rate, a top retail mortgage lender delivering a seamless, tech-driven experience to help customers reach homeownership and financial goals. Founded in 2000 and based in Chicago, Rate is licensed in all 50 states and D.C., with 5,000+ employees across 300+ offices and 12+ subsidiaries. The company has helped over 2 million homeowners with loan products, competitive rates, and personalized service, earning recognition from HousingWire, Scotsman Guide, NerdWallet, the Chicago Tribune, and Crain’s Chicago Business.

Responsibilities

• Provide impeccable follow-up with borrowers who have applied for a home loan on www.rate.com or any of our aggregate partners
• Maintain all company, state, and federal compliance standards
• Engage and excel in everyday sales activity to contribute to a minimum standard of funded loans per month
• Promote the advantages of working with Rate
• Build rapport with clients to identify the best solution for their loan needs
• Interview applicants to determine financial eligibility and grant loans
• Counsel clients on the home buying or refinance process, providing exceptional service
• Reply to potential inquiries from company-generated prospects
• Reach or exceed sales goals and objectives
• Operate in compliance with laws and regulations

Skills and Competencies

• Effectively manage all leads through the Lead Management System
• Use state-of-the-art technology to complete loan applications, run credit decisions, price loans in real-time, and maintain client databases
• Work on an innovative and exciting team defined by core values that are revolutionizing Life’s Biggest Purchase and the mortgage industry

Requirements

• NMLS licensed
• Ability to identify and pursue sales opportunities effectively
• Familiarity with computers and banking applications/software
• Dedication to ongoing learning with provided sales and industry training
• Excellent communication and interpersonal skills
• Customer satisfaction orientation and sales competencies
• Adaptability, resiliency, and openness to industry changes
• Ability to work in a goal-oriented environment

Pay

The expected base salary range for this position is $17 an hour.

Benefits

• Eligibility to participate in a company-sponsored 401(k)
• Vacation benefits
• Medical, dental, vision, and prescription drug benefits
• Flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts)
• Life insurance and death benefits
• Critical care insurance
• Personal accidental insurance
• Commuter benefits
• Pet insurance
• Time off and leave of absence benefits
• Well-being benefits (e.g., employee assistance program)
• Other supplemental benefits (e.g., legal planning assistance; identity theft protection; wellness resources)