Consultant – Clinical Performance Improvement (Emergency Department) – Healthcare

About the role

The Consultant at Berkeley Research Group (BRG) specializes in consulting for healthcare providers, payers, investors, and other stakeholders. They provide advisory support in areas like strategic growth design, operating model transformation, AI and digital enablement, clinical quality and patient care optimization, and revenue strategy. The role involves working closely with clients to improve care delivery, optimize operations, and enhance clinical resources.

Responsibilities

• Support project workstream(s) under the direction of the project workstream/pilar, or serve as the SME if in the individual's core-knowledge area.
• Support SME in non-core knowledge area: Assess and/or implement deliverables, establish client processes/policies.
• Maintain and provide feedback on implemented workstreams.
• Independently meet with clients and executives to advance project deliverables.
• Create client-facing materials including slide decks and other materials.
• Submit complete, accurate, and on-time expense reports and time entries.
• Contribute to the firm through participation on work teams, task forces, etc.
• Notify superiors when bandwidth for additional utilization exists.
• Utilize non-productive time towards professional continuing education and/or advancement of the firm.
• Willingness to work in other service lines as directed/assigned.

Qualifications

• Either 3+ years of experience in clinical performance improvement consulting or 5-10 years of industry experience in a relevant role with relevant licensure/certification(s) and at least two years of industry experience in a relevant leadership role, such as a nurse manager (e.g. Registered Nurse, Social Worker, or experience in a health system performance improvement department with Lean Six Sigma Black Belt Certification or Certification as a Project Management Professional (PMP)).
• Bachelor's Degree required in health or related field from an accredited college/university, or equivalent training/experience; Masters Degree in a relevant field is preferred.
• Candidates without a Masters Degree must enroll in a Masters program and earn their degree within three years of being hired into the role.
• Proficient in Microsoft Excel, PowerPoint, and Word.
• Experience with Tableau preferred but not required.
• Understanding of labor productivity concepts, practices, verbiage, and benchmarking.
• Analytical skills as they relate to the project and/or supporting the SME.
• Time management skills that enable supporting multiple engagements.
• Resource management skills.
• Strong operational knowledge of care management, proper status assignment, portal of entry management, patient placement, throughput processes, discharge barrier mitigation, and post-acute care.
• Ability to interface with the client’s clinical and ancillary leaders.
• Ability to analyze data, identify issues, and develop solutions to align with process improvement.
• Expected to actively participate in Throughput initiatives and independently lead smaller initiatives to enhance process improvement initiatives.
• Operational knowledge of emergency departments and their standards of care, including but not limited to: EMTALA, industry-standard data definitions, staffing skill-mix and staffing to demand methodologies, ESI triage and associated standards of care, standards of care for the emergency care patient with behavioral health needs, a variety of possible throughput processes throughout the emergency care continuum from arrival to departure, staffing to demand methodologies.
• Preferable pre-hospital or inter-facility Emergency Services clinical experience with requisite licensure and certification (e.g. NRP, CTRN, CFRN, etc.).
• Leadership experience in emergency care settings is preferred.
• Board Certification of Emergency Nursing is preferred.

Pay

$90,000 - $135,000 per year

Schedule

Flexible schedule to accommodate project requirements and client expectations.

Benefits

BRG offers a comprehensive benefits package including health insurance, retirement plans, and paid time off.

Skills

Advanced analytical skills, strong communication, ability to translate data into actionable recommendations, willingness to travel, proficiency in Microsoft Excel, PowerPoint, and Word, understanding of labor productivity concepts, practices, verbiage, and benchmarking, analytical skills as they relate to the project and/or supporting the SME, time management skills, resource management skills, strong operational knowledge of care management, proper status assignment, portal of entry management, patient placement, throughput processes, discharge barrier mitigation, and post-acute care, ability to interface with the client’s clinical and ancillary leaders, ability to analyze data, identify issues, and develop solutions to align with process improvement, operational knowledge of emergency departments and their standards of care, pre-hospital or inter-facility Emergency Services clinical experience, leadership experience in emergency care settings, board certification of emergency nursing.

BRG

BRG combines world-leading academic credentials with world-tested business expertise and purpose-built emerging technologies. Our culture centers on agility and connectivity which sets us apart and gets you ahead. At BRG, our professionals include specialist consultants, industry experts, renowned academics, and leading-edge data scientists. Together, they bring a diversity of real-world experience, data, and human and artificial intelligence, to economics, disputes, and investigations; corporate finance; and performance improvement services that address the most complex challenges facing organizations across the globe. Our unique structure nurtures the interdisciplinary relationships that give us the edge, laying the groundwork for more informed insights and more original, incisive thinking. When paired with our global reach and resources, our diverse perspectives and technical capabilities make us uniquely capable to address our clients’ challenges. We get results because we know how to apply our thinking to your world. At BRG, we don’t just show you what’s possible. We’re built to help you make it happen. BRG is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.