Construction Technology Specialist Lvl 2

About the role

Join a team that values innovation, customer success, and professional growth, and help shape the future of construction technology.

Responsibilities

• Serve as a trusted resource for customers and team members by providing troubleshooting, technical support, demonstrations, and training on GPS, machine control, laser, and other construction technology solutions.
• Install, diagnose, repair, and support construction technology products in the field to maximize customer productivity and uptime.
• Build strong customer partnerships through proactive follow-up, responsive support, and timely resolution of issues.
• Identify opportunities to grow construction technology, service, repair, and aftermarket business while helping customers adopt technology solutions that improve performance.
• Partner with sales and service teams to support customer success while providing technical coaching and training to technicians and team members across the region.

Requirements

• Industry experience: 3–5 years of experience in the construction, technology, equipment, or related industry, with exposure to sales, service, training, or customer support activities.
• Technical aptitude: The ability to learn, troubleshoot, and support GPS, machine control, construction technology, and other advanced technology solutions.
• Customer focus: Strong customer service skills with the ability to build relationships, resolve issues, and deliver a positive customer experience.
• Communication skills: Strong verbal and written communication skills, including the ability to effectively train, support, and collaborate with customers and team members.
• Travel flexibility: Ability and willingness to travel 35–50% based on seasonal business demands.
• Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Qualifications

Not specified.

Skills

• Technical aptitude
• Customer focus
• Communication skills
• Travel flexibility

Benefits

A comprehensive benefits package that supports your well-being.

Pay

$65,000 - $90,000 / year

Schedule

N/A