Construction - Service Technician

Jacuzzi Bath Remodel of Seattle is seeking an experienced Service Technician to join our team. The Service Technician is responsible for managing daily service and repair activities, driving installation revenue via strong lead installer relations, high quality service/installation, strong organization, and overcoming service/installation obstacles.

What We Offer

• Hours: Full Time Monday–Friday (with potential OT)
• Full Benefits: Medical, Dental, Vision, HSA, Paid Holidays
• 401k with matching
• PTO – accrual from day one
• Company provided vehicle, gas card and tools on the job

Key Duties and Responsibilities

• Responsible for responding to service and repairs of Jacuzzi bath products; must be comfortable traveling and working in customers' homes
• Strong customer service skills to deal with escalated customers
• Strong working knowledge of a broad range of construction and remodeling work to include bath/shower installation
• Service calls of all natures which include: shower/bath fixture repair, carpentry, plumbing (cartridges, shower heads, handhelds), flooring repair, acrylic wall repairs, drywall repair, etc.
• Occasional full removal and reinstallation of showers/baths
• Manage/maintain tools and product inventory
• Assist in building out new trucks for installation team
• Help with home show displays, set up and tear down (tear downs are completed on Sunday nights)
• Flexibility and willingness to assist installation team as needed
• Other duties as assigned

Requirements

• 5 years+ of construction/remodeling experience (progressive plumbing, service and shower/bath installation experience)
• Ability to manage a job site, frequently without assistance
• Ability to share feedback and help develop installers to be more effective in their roles and help them to have fewer service calls
• Able to effectively relate and communicate with all levels of employees and customers
• Must be dependable – must demonstrate thorough follow-up and responsiveness
• Strong team player
• Must be able to manage multiple tasks and priorities and easily adapt to changing situations
• Employee will frequently use iPad and cell phone

Pay

$30.00/hr + with room for growth.