Construction Job File Coordinator
SERVPRO® Team Nichols · Manteno, IL · 2 mo ago
On-siteManagementFull-time
Primary Responsibilities
- Monitor job file status to ensure accuracy in all job file documentation daily.
- Communicate daily with Production crews to ensure all required documentation is captured on site at point of task.
- Create/review estimate based on scope and photos from Production crew.
- Maintain an accurate Work in Progress board for all active leads/projects.
- Monitor and ensure all client requirements are followed.
- Maintain internal and external communications with all stakeholders.
- Review timestamps and other datapoints to reflect accurate reporting/KPMs.
- Complete and review job file documentation for final upload and the audit process.
- Perform internal audit of all projects to ensure estimate captures all work performed.
- Perform all job close-out activities, including coordination with accounting team to ensure proper invoicing.
- Assist other departments, as needed.
Education and Experience Requirements
- A high school diploma/GED is required.
- Previous office/estimating experience preferred.
- Exceptional customer service skills, strong administrative abilities, and excellent verbal and written communication skills required.
- Proficiency in using various digital tools and technologies to complete job tasks efficiently.
- Experience in the restoration, construction, or insurance industry is a plus.
Physical and Work Environment Requirements
- This is a largely sedentary role in an office environment. However, some filing may be required.
- This could require the ability to lift files, open filing cabinets, and bend or stand on a step stool as necessary.
Normal Working Hours, Additional Working Hours, and Travel Requirements
- This is a full-time position, working hours varying between 7:00 a.m. and 5:00 p.m., Monday–Friday.
- This position may require longer hours and some flexibility in hours may be needed depending upon business needs.
Fluency in Spanish
- Fluent in Spanish is a plus.
Construction Admin Experience with Xactimate, Symbility, and Cotality
- Preferred.
Part-Time Option Available
Part-Time is also available.