Construction Coordinator

About the role

The SERVPRO Construction Coordinator facilitates the smooth execution of construction projects by coordinating and overseeing various aspects including customer communications, project tracking & coordination, acquiring permits, assisting with estimates, and auditing projects. General office duties such as drafting correspondence, filing, and creating reports are also included.

Responsibilities

• Aid in customer service and manage the customer experience
• Maintain and ensure client requirements are followed
• Schedule CM initial visits with customers
• Educate customers on the process
• Review and validate project file documentation
• Enter leads/jobs into the operating system
• Support CMs ensuring customer and client agreement on scope and estimate
• Distribute estimates to necessary parties
• Sign up new subcontractors and maintain insurances and licenses
• Issue purchase orders based on project budget
• Acquire proper permits as necessary and ensure all correct procedures are followed with local municipalities
• Schedule inspections with building departments
• Update budgets, order project materials and supplies, update project schedule and timeline
• Assist with qualifying subcontractors, validate completed PO documentation, update contract status with change orders, and keep customer and client informed
• Maintain Work-in-Progress (WIP) report, maintain internal and external communications, prepare project reports, and assist with collections activities
• Perform project close-out upon project completion

Qualifications and Skills

• Minimum three years of office experience in construction, HVAC, or roofing industry
• Associates or bachelor's degree in construction, engineering, architecture, or related field
• Proficiency in current business software technologies including Microsoft Office and project management software
• Strong communication and interpersonal skills, able to collaborate effectively with diverse stakeholders
• Detail oriented with a focus on accuracy and quality
• Ability to adapt to changing priorities
• Intermediate math skills

Physical and Work Environment Requirements

This is a largely sedentary role in a fast-paced office environment. Light lifting, bending, standing, and occasional driving are required. Normal working hours, additional working hours, and travel requirements are dependent upon business needs.

Compensation

$22.00 - $26.00 per hour