Consignment Account Manager - Philadelphia, PA

About the role

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our purpose, and it takes the imagination and passion of all of us—from design and engineering to manufacturing and marketing of billions of MedTech products per year—to turn the impossible into transformative solutions.

The Customer Account Manager focuses on analysis and management of consignment product within customer accounts, working with both the sales organization and customers. Primary responsibilities include scanning consignment inventory, resolving variances, and ensuring accurate reporting. BD prioritizes on‑site collaboration (minimum 4 days in‑office per week for most roles) and may require proof of COVID‑19 vaccination depending on location.

Responsibilities

• Scan customer consignment inventory.
• Obtain purchase orders for consignment used by the customer.
• Maintain consignment reporting for Field Inventory and Sales.
• Travel to customer accounts, interact with customers to ensure accurate scanning of consigned products, and take appropriate action (e.g., driving or returning consignment products, facilitating consignment requests).

Requirements

• Intermediate knowledge of spreadsheet, word processing, and database software within a Windows‑based environment.
• Ability to analyze and interpret data.
• Willingness to travel 85–90% of the time.

Qualifications

• Bachelor’s degree in Business or a related field from an accredited institution (preferred).
• 1–2 years of customer service experience in a customer‑facing, Sales, or Account Management role.

Schedule

• Extensive travel required: 85–90% of the time.
• On‑site presence: minimum 4 days per week in the office (for non‑field roles).
• Work shift details not specified.