Distributor Account Manager (Portland)

About the role

EIP is seeking a Distributor Outreach Representative based in Portland to support a midstream energy efficiency program for Energy Trust of Oregon. The representative will recruit and manage participating distributors, train their sales and counter staff, and help them offer eligible high-efficiency equipment with program incentives at the point of sale. This position supports multiple equipment categories and distributor channels. The role combines relationship development with practical program delivery. The representative will help distributors understand eligible products and customer requirements, promote participation, collect and review sales and incentive documentation, resolve issues, and track results. The representative will also coordinate with internal program staff on quality checks, reimbursement, reporting, and improvements to the distributor experience. The ideal candidate is comfortable visiting distributors, building trust with sales teams, explaining program rules clearly, and following each opportunity through from initial enrollment to documented sales and payment. Experience with a particular product category can be learned; strong distributor engagement, organization, and customer service are central to the role.

Responsibilities

• Recruit Distributors: Identify prospects, explain the program’s value, conduct outreach and presentations, and support enrollment of qualified distributors.
• Manage Distributor Accounts: Maintain regular contact with participating distributors, understand their sales processes, respond to questions, and develop plans to increase participation.
• Train Sales Teams: Deliver kickoff and refresher training on eligible equipment, incentive levels, customer qualifications, point-of-sale discounts, claims, and required records.
• Promote Eligible Products: Help distributors communicate program offers through counter staff, inside and outside sales teams, trade events, customer materials, and appropriate promotions.
• Guide Transactions: Assist distributors with customer eligibility, product selection under program rules, sales documentation, and submission steps without replacing their sales role.
• Review Sales Documentation: