Account Manager (73556)

Key Responsibilities

• Serve as the primary point of contact for assigned clients, ensuring satisfaction and timely resolution of any service issues, complaints, or requests.
• Identify, pursue, and close new business opportunities with both existing and prospective clients.
• Upsell and cross-sell additional services to maximize account potential.
• Prepare and manage proposals, bids, and RFP responses for annual service contracts and one-time project work.
• Build and strengthen client relationships through regular communication, site visits, meetings, and participation in industry events and client functions.
• Partner with the operations team to ensure smooth job execution, clear communication of scopes, and fulfillment of client expectations.
• Participate in networking and association events to promote Valcourt’s services and expand the company’s client base.

Qualifications

• Bachelor’s degree preferred.
• 3–5 years of progressive experience in sales, account management, or a client-facing role with a track record of success.
• Strong interpersonal, presentation, and negotiation skills.
• Self-starter with a competitive drive and an outgoing personality.
• Able to manage multiple priorities in a fast-paced environment.